Sabrina Hawk
Pueblo West,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Shift Manager
Taco Bell
05.2024 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Veterinary Technician
Banfield Pet Hospital
03.2020 - Current
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
Crew Trainer
Taco Bell
04.2018 - 03.2020
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
Education
Associate of Applied Science - Dental Hygiene
Pueblo Community College
Pueblo, CO05.2027
Associate of Applied Science - Veterinary Technology
Pima Medical Institute
Colorado Springs, CO06.2021
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Staff Motivation
- Opening and closing procedures
- Punctual and Reliable
- Handling Customer Complaints
- Stress tolerance and resilience
- ServSafe Certification
Timeline
Shift Manager
Taco Bell
05.2024 - Current
Veterinary Technician
Banfield Pet Hospital
03.2020 - Current
Crew Trainer
Taco Bell
04.2018 - 03.2020
Associate of Applied Science - Dental Hygiene
Pueblo Community College
Associate of Applied Science - Veterinary Technology
Pima Medical Institute
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