Sabrina Hicks
Apple Valley,MN
Summary
Accomplished 245D Director at Restart Inc, adept in strategic planning and operations management, significantly enhancing team performance and project execution. Skilled in people management and verbal communication, fostering a positive work environment and achieving seamless project completions. Demonstrated expertise in maintaining compliance and promoting independence and dignity at Best Care MN.
Overview
12
12
years of professional experience
Work History
245D Director
Restart Inc
01.2023 - Current
- Managed complex projects with tight deadlines, ensuring timely completion and seamless execution.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Assisted in recruiting, hiring and training of team members.
- Conducted regular staff meetings to maintain open lines of communication within the team, fostering a positive work environment.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
CNA
Best Care MN
06.2020 - 01.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Warrant Clerk
Hennepin County Sherrifs Office
01.2015 - 08.2020
- Mitigated potential conflicts among detainees through proactive intervention techniques, de-escalating tense situations before they escalated further.
- Assisted with training new deputies on facility policies, procedures, and best practices to ensure consistent performance across the team.
- Maintained a safe environment for inmates and staff through consistent enforcement of facility rules and regulations.
- Expedited intake processes while maintaining accuracy, ensuring timely placement of new detainees into appropriate housing units.
Direct Support Professional
Restart Inc
06.2012 - 01.2015
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Education
High School Diploma -
Broadway High School
Minneapolis, MNSkills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
Timeline
245D Director
Restart Inc
01.2023 - Current
CNA
Best Care MN
06.2020 - 01.2023
Warrant Clerk
Hennepin County Sherrifs Office
01.2015 - 08.2020
Direct Support Professional
Restart Inc
06.2012 - 01.2015
High School Diploma -
Broadway High School
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