Sabrina Jones
SIKESTON,MO
Summary
Quality Assurance Specialist with extensive experience in implementing standards and investigating customer complaints and non-conformance issues. Skilled in problem solving and analysis, with a strong command of QA methodologies and tools. Focused on enhancing business processes for improved efficiency and quality.
Overview
1
1
year of post-secondary education
24
24
years of professional experience
Work History
Income specialists
The State of Missouri
Sikeston, Missouri
02.2025 - Current
- Assisted in implementing state policies and procedures for compliance.
- Collaborated with team members to address community concerns and inquiries.
- Conducted research to support program development and decision-making processes.
Customer Service/ Hairdresser
Self employed
Sikeston, Missouri
11.2002 - 01.2025
- Provided personalized hairdressing services tailored to client preferences and styles.
- Consulted with clients to determine desired hairstyles and care routines.
- Maintained cleanliness and organization of the workspace and tools used for hairdressing.
Education
9 Months Certificate - Income Maintenance / policies
Training With The State
02.2025 - 10.2025
Thomas W Kelly High School
Sikeston, MOSkills
- Case management
- Policy implementation
- Data management
- Research analysis
- Community engagement
Timeline
Income specialists
The State of Missouri
02.2025 - Current
9 Months Certificate - Income Maintenance / policies
Training With The State
02.2025 - 10.2025
Customer Service/ Hairdresser
Self employed
11.2002 - 01.2025
Thomas W Kelly High School