Sabrina Lam
University of Iowa Hospital and Clinics
Des Moines,NY
1
Language
1
Certification
10
years of professional experience
Dedicated Patient Care Technician with experience at University of Iowa Hospital and Clinics, skilled in vital signs monitoring and patient advocacy. Enhanced workflow efficiency and patient satisfaction through compassionate care and effective collaboration. Proven ability to train staff and implement process improvements, ensuring high-quality support for diverse patient needs.
Work History
Patient Care Technician
3 Years 3 Months- Monitored vital signs and documented patient information accurately in electronic health records.
- Assisted nursing staff in delivering high-quality patient care and support.
- Ensured patient comfort by providing personal hygiene assistance and mobility support.
- Collaborated with interdisciplinary teams to develop and implement patient care plans.
- Trained new staff on protocols, safety procedures, and patient care techniques.
- Implemented process improvements that enhanced workflow efficiency within the department.
- Advocated for patients' needs, ensuring timely responses to concerns and inquiries.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Certified Nursing Assistant
6 Months- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted residents with daily living activities, ensuring comfort and safety.
- Collaborated with team members to deliver compassionate patient care.
- Maintained cleanliness and organization in resident rooms and common areas.
- Responded swiftly to resident needs, fostering a supportive environment.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Swim Coach
2 Months- Designed and implemented swim training programs tailored to individual skill levels.
- Monitored swimmers' performance to ensure technique accuracy and safety compliance.
- Conducted regular assessments to evaluate progress and adjust training plans accordingly.
- Provided constructive feedback to enhance swimmer technique and performance consistency.
Education
Bachelor of Science - Interdepartmental Studies of Health Sciences
ABSN - Nursing
High School Diploma
- 4.08/4.00 GPA
- Top 5% of graduating class
- Honor Roll, 2016–2021
- Completed 6 AP courses
Skills
Vital signs monitoring
Blood glucose testing
Patient observation
Blood glucose monitoring
Feeding assistance
Activities of daily living
Patient care planning
Specimen collection
Basic life support
CPR certification
Data collection
Patient positioning
Certification
- CNA - Certified Nursing Assistant
- BLS certificate
- Adult and Child mandatory reporter
Languages
Vietnamese
Native or Bilingual
Timeline
Patient Care Technician
University of Iowa Hospital and Clinics
02.2023 - 05.2026Read More
Certified Nursing Assistant
Indpendence Village
06.2022 - 12.2022Read More
Swim Coach
North Side Otters
06.2016 - 08.2016Read More
Mercy College of Health Sciences
ABSN from Nursing
Read More
University of Iowa
Bachelor of Science from Interdepartmental Studies of Health Sciences
Read More
North High School
High School Diploma
Read More