Sabrina Lawler
Waterford,Maine
Summary
Experienced pharmaceutical retail professional with a strong background in store operations and management. Seeking opportunities to expand my career and contribute to a corporation that values employee growth and development. Committed to improving and enhancing stores to drive success. Skilled in management, sales, merchandising, and team mentorship with 16+ years of experience in the industry. Expertise in human resource development, inventory management, sales tracking, employee scheduling, and project coordination. Strong written and verbal communication skills, with a talent for process improvement and multitasking. Thrives in regulated environments and excels under tight time constraints.
Overview
24
24
years of professional experience
Work History
Store Manager
Walgreens
Norway, ME
11.2015 - Current
- Manage the daily operations of the second busiest pharmacy in Maine
- Leader of a strong team with excellent work ethic
- Focus and pride on the One-Box ownership
- Improve store sales, profitability and image through proper merchandising, protection of store assets, the selection, training, and development of team members, and modeling a distinctive customer and patient experience
- Participate in the Business Planning and Business Performance Management of the store
- Sought after manager as the ‘gold standard’ for the district; supports the setup of other stores and mentoring of staff
- Manage and lead teams to excellent achievement; recognized by organization for leadership skills
- Establish effective relationships and rapport with customers and create a welcome shopping experience
- Effectively resolve customer complaints and help respond to customers’ specific needs
- Exceptional merchandising planning and implementation
- Manage timelines and set priorities for team and store
- Crisp, high-quality decision making that anticipates what others need and the impact their work has on others
- Promotes Walgreen culture
Assistant Store Manager
Walgreens
Windham, ME
02.2011 - 11.2015
- Support store manager with overall operation of the store to achieve company deliverables
- Assumes responsibility of all store activities in the absence of the store manager
- Selected as a coach to train team members in Troutman, NC on ‘how to work for Walgreens.’
- Received training in multiple stores in Maine
- Monitor customer service, ensuring an exceptional shopping experience
- Build a team mindset by assigning daily activities and supporting team members in their activities
- Supervise store cash management
Store Team Lead
Walgreens
Norway, ME
07.2008 - 02.2011
- In the absence of store management, perform all responsibilities of store day to day operations
- Ensuring deliveries are scanned in and stocked being completed efficiently
- Ensure stock and floor are business ready
- Supervise personnel and provide coaching
- Model and deliver a distinctive customer experience
Pharmacy Technician
Walgreens
Norway, ME
01.2010 - 12.2010
- In accordance with state and federal regulations, assist the pharmacist in the practice of pharmacy, in accordance with company policies and procedures
- Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions
- Engages customers and patients and offering assistance with products and services; develops strong relationships with customers
- Assists pharmacy manager and pharmacist in developing and maintaining good relationships with the local medical community
Senior Beauty Advisor
Walgreens
Norway, ME
01.2008 - 12.2010
- Provided exceptional customer care in a friendly, efficient, and professional manner
- Gave personalized expertise and advice regardless of brand or budget
- Selected to support the set-up of cosmetic walls in additional stores in the Maine area
- Demonstrated expertise in beauty knowledge
- Oversee and maintain overall beauty department standards
- Build relationships with customers by engaging with them and identifying their needs
OT to Play
01.2005 - 12.2008
- Provided childcare and a learning environment to children with autism in a full day daycare setting
- Worked as a one - on - one Ed Tech with autistic children helping them to talk, potty train, utilize pictures to speak, hold a spoon
- Build relationships with children and parents
- (Left due to lost funding for the program)
Pre-school Teacher
Gateway Kids Connection
01.2001 - 12.2008
- Full time pre-school teacher to ages 3-5
- Teach children to write their name
- Recognize their letters
- Teach how to share and play with others
- (Left to grow and be an Ed Tech with special needs children)
Education
Bachelor of Arts - Business
Strayer University
Washington, D.C.01.2024
Associate’s degree - Marketing
Strayer University
Washington, D.C.01.2022
Skills
- PTCB certified
- Licensed Pharmacy Technician
- Proficient in ATS
- SIMS Coordinator
- Microsoft Office Suite
- Purchasing System
- Inventory Management
- Work Order Scheduling System
- People Leadership
- Proficient in Payroll Programs
- Extremely Organized
- Mentorship
Timeline
Store Manager
Walgreens
11.2015 - Current
Assistant Store Manager
Walgreens
02.2011 - 11.2015
Pharmacy Technician
Walgreens
01.2010 - 12.2010
Store Team Lead
Walgreens
07.2008 - 02.2011
Senior Beauty Advisor
Walgreens
01.2008 - 12.2010
OT to Play
01.2005 - 12.2008
Pre-school Teacher
Gateway Kids Connection
01.2001 - 12.2008
Bachelor of Arts - Business
Strayer University
Associate’s degree - Marketing
Strayer University