Sabrina Markey
Las Vegas
Summary
Accomplished manager/lead with 10+ years of experience building and implementing high-performing sales teams, with a passion for continued growth and expansion of profit. History of effective team management and staff training to lead teams to continued success.
Overview
9
9
years of professional experience
Work History
Manager/Lead
Sapphire Gentlemen's Club
Las Vegas
10.2016 - 05.2025
- Managed club operations of up to a 2500 guest capacity including opening and closing duties.
- Scheduled five teams of up to 80 members weekly, with non-static availability.
- Developed manuals and trained teams to improve guest service standards, while raising profit expectations.
- Recruited, trained, and led staff to ensure the highest standards of service.
- Resolved guest issues with a focus on service excellence and adherence to club policies.
- Organized and managed sold-out events.
- Oversaw cash handling protocols and ensured accurate financial reporting for sales exceeding $150,000 nightly, including reconciliation and resetting of drawers.
- Cultivated and maintained return guests with minimum spends of $10,000 or more.
- Developed and executed goals for teams to improve profits and accountabiity.
Manager/Lead
Sophia's Gentlemen's Club
Las Vegas
03.2016 - 10.2016
- Facilitated opening of new gentlemen's club in Las Vegas.
- Hired and trained an entire new staff of 50+ employees.
- Implemented new purchase order systems and conducted training across all departments.
- Cultivated relationships with new and returning guests for enhanced customer loyalty.
Education
Bachelor of Science - Business Administration
University of Southern California
Los Angeles, CASkills
Gentlemen's Club operations management
Staff recruitment and training
Event coordination and guest retention
Team Leadership
Google Suite: Excel, Word
POS: Clubtrax, Clover, Aloha
Paycom scheduling and reports
Timeline
Manager/Lead
Sapphire Gentlemen's Club
10.2016 - 05.2025
Manager/Lead
Sophia's Gentlemen's Club
03.2016 - 10.2016
Bachelor of Science - Business Administration
University of Southern California
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