Sabrina Martinez
St. Louis,Missouri
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
4
4
years of professional experience
1
1
Certification
Work History
PATIENT CARE COORDINATOR
Crown Vision
Creve Coeur, MO
10.2023 - Current
- Organized daily work schedule according to patient appointments
- Provided patient education on the use of contact lenses and eyeglasses
- Demonstrated excellent customer service skills when interacting with patients
- Maintained accurate patient records in accordance with HIPAA regulations
- Conducted follow up calls with patients regarding their progress post treatment or procedure
- Processed insurance claims forms timely and accurately
- Scheduled diagnostic testing and referrals to various medical physicians
- Assisted patients to insert and remove contact lenses
- Assisted patients to select eyewear.
SALES MANAGER
Aveda Experience Center
07.2021 - 10.2023
- Organized trade shows and other promotional events aimed at increasing brand awareness and generating leads
- Increased customer retention and renewal growth by revitalizing existing business in segment
- Analyzed customer data to identify trends, preferences, and opportunities for growth
- Managed sales team to consistently achieve growth and hit sales targets
- Held daily check-ins with team members to set objectives and monitor progress
- Applied different approaches to changing work demands and to meet sales challenges
- Developed sales team through motivation, counseling and product knowledge education.
CERTIFIED RESPIRATORY THERAPIST
Mercy Hospital
05.2020 - 12.2020
- Maintained detailed records of patient treatment plans and progress notes
- Provided airway management techniques such as intubation, extubation, suctioning
- Maintained accurate records of patient assessments, treatments, therapies, and progress notes in accordance with department policies
- Administered chest physiotherapy techniques like percussion, vibration and postural drainage
- Monitored ICU patients' response to therapy using various modalities such as CPAP, BIPAP, Ventilation Support devices
- Managed ventilator settings, monitored oxygen saturation levels and administered aerosolized medications.
Education
MASTER OF BUSINESS ADMINISTRATION (M.B.A.) IN MARKETING CANDIDATE -
University Missouri St. Louis
01.2028
ASSOCIATE IN SCIENCE (A.S.) IN RESPIRATORY THERAPY IN US -
St. Louis of College Careers
01.2008
Skills
- Product Knowledge Coaching And Mentoring
- Business Development And Planning
- Customer Service Management
- Verbal And Written Communication
- Product And Service Sales
Certification
Basic Life Support
References
References available upon request
Timeline
PATIENT CARE COORDINATOR
Crown Vision
10.2023 - Current
SALES MANAGER
Aveda Experience Center
07.2021 - 10.2023
CERTIFIED RESPIRATORY THERAPIST
Mercy Hospital
05.2020 - 12.2020
MASTER OF BUSINESS ADMINISTRATION (M.B.A.) IN MARKETING CANDIDATE -
University Missouri St. Louis
ASSOCIATE IN SCIENCE (A.S.) IN RESPIRATORY THERAPY IN US -
St. Louis of College Careers