Compassionate PCA and Endoscopy Technician skilled in patient documentation, infection control, and providing emotional support. Committed to enhancing patient comfort and safety through tailored care strategies. Dedicated healthcare professional with expertise in patient care. Proven ability to collaborate with healthcare teams to develop personalized care plans. Successful in elevating patient satisfaction through compassionate support and effective communication.
Overview
5
5
years of professional experience
Work History
PCA
Accracare
Maple Grove, MN
04.2024 - Current
Provided compassionate personal care, ensuring comfort and safety for clients in daily activities.
Assisted clients with mobility, promoting independence through tailored support strategies.
Collaborated with healthcare teams to develop personalized care plans based on individual needs.
Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Improved patient comfort by providing compassionate and attentive care.
Endoscopy Technician
Park Nicollet Methodist Hospital
Saint Louis Park, MN
10.2023 - Current
Assisted in preparation and maintenance of endoscopic equipment for procedures.
Ensured compliance with safety protocols and infection control measures during patient care.
Prepared day surgery and operating rooms for patients by ordering and stocking equipment and supplies for upcoming procedures.
Closely followed surgical schedules to sanitize and asses recovery rooms.
Setup patient charts and documented information while ensuring confidentiality.
Adhered to safety procedures during cleaning, disinfecting and sterilizing endoscopes and related equipment.
Elevated overall patient satisfaction scores by consistently delivering exceptional customer service in a high-stress environment.
Prepared for upcoming procedures by effectively setting up and tearing down rooms.
Enhanced efficiency in the endoscopy suite by diligently preparing rooms and equipment for procedures.
Handled setup and maintenance of patient charts, recording all information while maintaining confidentiality.
Ambulated and assisted patients before and after procedures.
Assisted doctors, nurses and support staff by preparing for patient procedures.
Assisted medical staff by preparing patients for procedures.
Demonstrated commitment to continuous improvement initiatives within the department, participating in regular staff meetings focused on enhancing performance standards.
Package Handler
Fedex
Rogers
06.2023 - 10.2023
Operated material handling equipment to ensure efficient package movement and sorting.
Monitored package quality and conducted inspections to maintain service standards.
Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
Stored and secured packages in designated areas to prevent damage and theft.
Assembled, sealed, and loaded packages into correct trucks.
Front End
Walmart
Maple Grove, MN
01.2021 - 06.2023
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Worked flexible hours across night, weekend, and holiday shifts.