Summary
Overview
Work History
Education
Skills
Certification
Professionaloverview
Timeline
Generic

Sabrina Newberry

Charlotte,NC

Summary

Professional with a keen ability to identify ways to improve business processes. There is a long track record of achievement in providing exceptional customer service and improving thorough and open lines of communication to get results. Proven ability to cultivate strong business relationships that produce successful organizational outcomes. .

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Agent

GoHealth
09.2021 - Current
  • Contributed to company goals by consistently meeting and exceeding sales targets.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor in order to boost sales and customer satisfaction
  • Met existing customers to review current services and expand sales opportunities.
  • Increased sales and customer satisfaction through personalized servicing.

Community Outreach Co-Chair

The Premier Foundation of North Carolina
01.2015 - Current
  • Recruit and establish task force in order to complete ongoing community-based projects
  • Conduct outreach and cultivate relationships with local businesses in order to secure sponsorship opportunities
  • Awarded $100K + in scholarship funding for youth and raised additional funding for initiatives

Team Leader Manager

Tranzact Insurance Solutions
03.2020 - 09.2021
  • Collaborated and created developmental strategies tailored to help underperformers.
  • Streamlined sales processes to improve efficiency and productivity within the team.
  • Enhanced customer satisfaction through proactive problem-solving and consistent followup.


Certified Pharmacy Technician

Atrium Health Charlotte
01.2017 - 03.2020
  • Manage filing process including data/rx entry by communicating with healthcare providers and insurance companies
  • Coordinated verification and filling of more than 200 daily prescriptions in high-volume ER/OR pharmacy environment
  • Served as Certified Pharmacy Technician, Insurance Specialist and Specialty Drug Wellness Ambassador while providing assistance to a registered pharmacist

Education

Bachelor of Science - Health Communications, Public Health & Gerontology Certification

UNIVERSITY OF NORTH CAROLINA AT CHARLOTTE
Charlotte, NC
01.2017

Associate of Science & Associate of Arts -

CENTRAL PIEDMONT COMMUNITY COLLEGE
Charlotte, NC
01.2015

Skills

  • TEAM LEADERSHIP
  • SALES
  • ORGANIZATIONAL SKILLS
  • TIME MANAGEMENT

Certification

  • National Pharmacy Technician Board, 2002
  • North Carolina Board of Pharmacy, 2002
  • Licensed Broker/insurance Agent - 2020
  • LINKEDIN Certification Accountability as a Leader 2024

Professionaloverview

  • CERTIFIED PHARMACY TECHNICIAN, ATRIUM HEALTH, Charlotte, NC, 2017-01-01, PRESENT, Provide support to registered pharmacist in preparation and distribution of prescription drugs and compounds., Manage filing process including data/rx entry by communicating with healthcare providers and insurance companies., Utilize medication therapy management in order to provide patients with up to date information regarding medication., Ensure all record information is entered in the electronic database accurately and efficiently., Maintain inventory replenishment process by ordering new drugs, ancillary labeling, and enter inventory into database on a daily basis., Establish an organized patient profile including list of medications/DME needed by individuals to assist the patient with medical needs along with minimizing potential errors.
  • COMMUNITY OUTREACH CO-CHAIR, THE PREMIER FOUNDATION OF NORTH CAROLINA, Charlotte, NC, 2015-01-01, PRESENT, Recruit and establish task force in order to complete ongoing community-based projects., Solicit volunteers and market the organization's mission via social media platforms., Conduct outreach and cultivate relationships with local businesses in order to secure sponsorship opportunities., Awarded $100K in scholarship funding for youth and raised additional funding for initiatives including scholar book bag drives, financial literacy classes, mental health coaching and more.
  • CERTIFIED PHARMACY TECHNICIAN, RITE AID PHARMACY, Charlotte, NC, 2002-01-01, 2018-01-01, Served as Certified Pharmacy Technician, Insurance Specialist and Specialty Drug Wellness Ambassador while providing assistance to a registered pharmacist., Managed the process for collecting patient information including DOB, health conditions, and prescription information., Assisted customers with specialty prescriptions as well as handling prior authorization for most challenged costly drugs., Provided a quality customer service experience by helping patients identify programs that reduce prescription costs., Supported convalescent individuals and assisted living facilities with patient compliance and education regarding medication; served as an advocate to get prescriptions approved through insurance companies.

Timeline

Sales Agent

GoHealth
09.2021 - Current

Team Leader Manager

Tranzact Insurance Solutions
03.2020 - 09.2021

Certified Pharmacy Technician

Atrium Health Charlotte
01.2017 - 03.2020

Community Outreach Co-Chair

The Premier Foundation of North Carolina
01.2015 - Current

Bachelor of Science - Health Communications, Public Health & Gerontology Certification

UNIVERSITY OF NORTH CAROLINA AT CHARLOTTE

Associate of Science & Associate of Arts -

CENTRAL PIEDMONT COMMUNITY COLLEGE
Sabrina Newberry