Sabrina Nielsen
Hopatcong
Summary
Dynamic Senior Escrow Officer with extensive experience at Title on Demand, recognized for enhancing client satisfaction through exceptional service and efficient transaction management. Proven ability to mentor teams and streamline processes, leveraging strong communication skills and meticulous attention to detail to ensure compliance and minimize errors in high-stakes environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Escrow Officer
Title on Demand
04.2023 - Current
- Coordinated communication between buyers, sellers, and lenders to resolve inquiries promptly.
- Managed escrow transactions, ensuring compliance with state regulations and industry standards.
- Streamlined workflow processes to enhance efficiency in file handling and documentation management.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
Escrow Manager
Stewart Title
05.2016 - 03.2023
- Mentored junior staff on escrow procedures and best practices for client service.
- Managed a diverse portfolio of escrow accounts to ensure timely and accurate settlements for all parties involved.
- Coordinated successful property closings by effectively overseeing document preparation and funding disbursements.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Processed loan applications and monitored progress from start to finish.
Legal Secretary
Griffin Alexander, P.C.
09.2014 - 04.2016
- Maintained electronic filing systems, enhancing accessibility of legal documents.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Organized files for court proceedings.
- Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
Education
Paralegal Studies -
Fairleigh Dickinson University
Madison, NJ 05-2016
Skills
Legal administrative and secretarial skilled professional
Well organized, self-motivated and results oriented individual who effectively manages multiple tasks in a fast paced environment
Excellent customer service skills, pays attention to details
Strong verbal and written communication skills
Maximizes resources to meet and exceed goals by delivering results through solution orientated problem solving
Certification
- CNP - Certified Notary Public
- Licensed - Department of Banking and Insurance.
Timeline
Senior Escrow Officer
Title on Demand
04.2023 - Current
Escrow Manager
Stewart Title
05.2016 - 03.2023
Legal Secretary
Griffin Alexander, P.C.
09.2014 - 04.2016
Paralegal Studies -
Fairleigh Dickinson University
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