Sabrina Oliveira
Murrieta,CA
Summary
Highly motivated professional with a strong foundation in customer service, work relations, and organization. Has the desire and strong ability to learn and adapt to new diverse skills to enhance operational efficiency and foster positive interactions for patients and customers. Looking to contribute all of my knowledge and skills to create a comfortable and efficient working environment.
Overview
6
6
years of professional experience
Work History
Pharmacy Clerk
Sav-On Pharmacy (Albertsons)
Wildomar, California
01.2023 - Current
- Facilitated patient assistance through in-person and phone communications for appointment scheduling.
- Updated patients on prescription status and addressed insurance inquiries to ensure clarity and support.
- Streamlined drug order organization alphabetically for improved access and efficiency.
- Ensured proper maintenance of filing systems by placing documents in specified cabinets.
- Complied with HIPAA regulations during discussions of medical information over the phone and at outpatient windows.
- Leveraged computer skills to handle prescription typing and maintain call queue operations.
- Clinicals.
Food Clerk
Albertsons Grocery Store
Wildomar, California
07.2022 - Current
- Addressed customer inquiries on promotions and digital app features effectively.
- Directed incoming phone calls across various departments, ensuring smooth communication flow.
- Balanced responsibilities across pharmacy and online orders while multitasking efficiently.
- Demonstrated leadership when managing store operations during the manager's absence.
Cashier
Del Taco
Artesia
02.2021 - 07.2022
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed customer orders efficiently and accurately at fast-paced drive-thru.
- Ensured proper food safety and sanitation standards were met.
Education
Associate of Science - Medical Science
Mt. San Jacinto College
Menifee, CA05-2025
Skills
- Customer service excellence
- Strong work ethic
- Multitasking ability
- Interpersonal skills
- Team collaboration and independence
- Patient communication
Timeline
Pharmacy Clerk
Sav-On Pharmacy (Albertsons)
01.2023 - Current
Food Clerk
Albertsons Grocery Store
07.2022 - Current
Cashier
Del Taco
02.2021 - 07.2022
Associate of Science - Medical Science
Mt. San Jacinto College