Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Viridiana Briones

Fort Worth,TX

Summary

Detail-oriented and customer-focused individual with a proven track record in delivering exceptional customer service in a retail setting. Seeking a position at Chase, leveraging strong interpersonal skills and cash handling experience to provide efficient and accurate financial services. Committed to ensuring customer satisfaction by consistently meeting their needs and resolving any issues that may arise. Dedicated to maintaining a professional and friendly demeanor while effectively managing high-pressure situations.

Overview

4
4
years of professional experience

Work History

Pharmacy Clerk

Daniel Drug Pharmacy
01.2024 - Current
  • Verified prescription information prior to entry in pharmacy computer system.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Streamlined pharmacy operations by maintaining a clean and organized work environment.
  • Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
  • Delivered packages to customer doorsteps and business offices.

Retail Associate

Marshall's
09.2023 - Current
  • Provided excellent customer service by assisting customers with product selection, inquiries, and concerns
  • Promotes credit and loyalty programs during customer interactions using the established TJX ringing sequence
  • Collaborated with team members to maintain a clean and organized sales floor, contributing to a positive shopping environment
  • Developed strong communication and problem-solving skills through interactions with diverse customers
  • Operated cash registers, processed transactions accurately, and ensured a secure handling of cash
  • Participated in inventory management and merchandising, contributing to the overall efficiency of the store
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.

Stonewall Crew Assistant

Briones Stone
07.2020 - 09.2023
  • Serve as a point of contact for internal and external communications
  • Respond to emails, phone calls, and inquiries in a professional and timely manner
  • Collaborate with team members to support various projects and initiatives
  • Streamline processes and identify opportunities for increased efficiency
  • Assist in maintaining an organized and productive work environment
  • Assisted with inventory management, helping to maintain accurate records of materials and equipment usage.
  • Collaborated with crew members to resolve issues quickly, minimizing downtime and delays.

Customer Service Associate

Carniceria Los Pastores
01.2022 - 05.2022
  • Greet customers with a friendly and welcoming demeanor
  • Assist Customers in locating products and answer any inquiries they may have
  • Provide excellent customer service throughout the checkout process
  • Operate cash registers and handle cash transactions accurately using various methods, including cash, credit/debit cards, and mobile payments
  • Assist customers with product inquiries and recommend additional items when appropriate
  • Scan and bag items efficiently, ensuring a smooth and timely checkout process
  • Assist in maintaining the overall cleanliness of the store
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.

Education

High School -

Trimble Tech High School
05.2023

Skills

  • Customer Service excellence
  • Cash handling accuracy
  • Interpersonal communication
  • Time management
  • Problem Solving
  • Attention to detail
  • Professionalism and Courtesy
  • Self-motivated nature

References

Available upon request

Languages

Spanish
Native or Bilingual

Timeline

Pharmacy Clerk

Daniel Drug Pharmacy
01.2024 - Current

Retail Associate

Marshall's
09.2023 - Current

Customer Service Associate

Carniceria Los Pastores
01.2022 - 05.2022

Stonewall Crew Assistant

Briones Stone
07.2020 - 09.2023

High School -

Trimble Tech High School

Similar Profiles

CREATE PROFILE
Viridiana Briones