Sabrina Owen
Chicago,IL
Summary
Efficient Administrative Assistant skilled in tackling administrative and patient-oriented tasks in fast-paced environments. Versed in supporting high-volume administrative operations and fostering continuous satisfaction.
Overview
4
4
years of professional experience
Work History
Medical Services Administrative Assistant
Planned Parenthood Of Illinois
08.2022 - Current
- Coordinated and scheduled meetings and conference calls to optimize scheduling of Medical Director, Assistant Medical Director, Regional Directors and Lead Clinicians.
- Planning events and ordering food for large meetings.
- Creating and ordering swag for employee engagement.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Administrative Assistant II
ERC/Pathlight
09.2021 - 08.2022
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Maintained and updated patient records for accurate, current medical histories.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Organized paperwork such as charts and reports for office and patient needs.
Care Specialist
Favor
11.2020 - 05.2021
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Bartender/Food Runner
Alamo Drafthouse
01.2020 - 11.2020
- Maintained speed of service for food/drink orders while minimizing errors and complaints.
- Cleaned and sanitized food preparation and serving areas.
- Extensive knowledge of bar and food menu.
Server/Bartender
Kerbey Lane
08.2019 - 02.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
No Degree - Sociology
Stephen F Austin State University
Nacogdoches, TXHigh School Diploma -
Clear Brook High School
Friendswood, TX06.2015
Skills
- Patient Care and Confidentiality
- Interdepartmental Collaboration
- Customer Service
- Microsoft Outlook/Word/PowerPoint/Excel
- Google Docs
- Meeting Minutes
- Multitasking and Time Management
- Calendar Management
Timeline
Medical Services Administrative Assistant
Planned Parenthood Of Illinois
08.2022 - Current
Administrative Assistant II
ERC/Pathlight
09.2021 - 08.2022
Care Specialist
Favor
11.2020 - 05.2021
Bartender/Food Runner
Alamo Drafthouse
01.2020 - 11.2020
Server/Bartender
Kerbey Lane
08.2019 - 02.2020
No Degree - Sociology
Stephen F Austin State University
High School Diploma -
Clear Brook High School
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