Proven Sales Representative and Shift Leader with a track record of enhancing customer satisfaction and expanding client bases, notably at Cricket Wireless. Skilled in customer service and interpersonal communication, adept at increasing sales revenue through strategic relationship building. Excelled in leading teams to surpass operational standards, achieving significant achievements without relying on daily tasks.
• Led and supervised teams during shifts, ensuring compliance with operational standards and customer satisfaction.
• Trained new employees, equipping them with essential skills to perform their tasks efficiently.
• Optimized daily operations by managing inventories, schedules, and resolving issues in real-time.
• Enhanced the customer experience through effective service strategies and personalized attention.