Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sabrina Perez

Miami,FL

Summary

Proven Sales Representative and Shift Leader with a track record of enhancing customer satisfaction and expanding client bases, notably at Cricket Wireless. Skilled in customer service and interpersonal communication, adept at increasing sales revenue through strategic relationship building. Excelled in leading teams to surpass operational standards, achieving significant achievements without relying on daily tasks.

Overview

1
1
year of professional experience

Work History

Sales Representative

Cricket Wireless - Florida
09.2024 - 12.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Shift Leader

Dunkin’ Donuts
08.2023 - 09.2024

• Led and supervised teams during shifts, ensuring compliance with operational standards and customer satisfaction.

• Trained new employees, equipping them with essential skills to perform their tasks efficiently.

• Optimized daily operations by managing inventories, schedules, and resolving issues in real-time.

• Enhanced the customer experience through effective service strategies and personalized attention.

Education

Student - Nursing

Compu-Med Vocational Careers
11401 SW 40th St #120, Miami, FL 33165
04.2026

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Sales Representative

Cricket Wireless - Florida
09.2024 - 12.2024

Shift Leader

Dunkin’ Donuts
08.2023 - 09.2024

Student - Nursing

Compu-Med Vocational Careers
Sabrina Perez