Sabrina Pitts
Greenbrier
Summary
Hands-on Motivated individual. Dependable Hardworking and effervescent, with a strong desire for precision and efficiency. Detailed oriented Strengths in CPT, ICD-10CM, and HCPCS Level ll coding training by the AAPC. Client-focused Problem resolution Organization Medical terminology Exceptional data entry skills. Excellent multi-tasking skills. Medical coding understanding CPT, ICD-10-CM, and HCPCS Level ll understanding Time management Problem solving Critical Thinking Excellent anatomy knowledge Excellent Psychophysiology knowledge
Overview
10
10
years of professional experience
Work History
Medical Biller
Professional Consulting
08.2022 - 01.2024
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Collected payments and applied to patient accounts.
- Posted payments and collections on regular basis.
- Enhanced revenue collections for the medical practice with diligent follow-ups on unpaid claims.
- Liaised between patients, insurance companies, and billing office.
- Maintained compliance with industry regulations by staying updated on changes to medical billing codes and requirements.
- Maintained accurate records of customer payments.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Generated accounts payable reports for management review to aid in financial and business decision making.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Used data entry skills to accurately document and input statements.
- Responded to customer concerns and questions on daily basis.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Reviewed outstanding balances owed by patients; initiated collection actions if necessary resulting in improved account recovery efforts.
- Improved patient satisfaction levels with clear explanations of their financial responsibilities and available payment options.
- Collaborated with healthcare providers, ensuring accurate documentation for seamless billing operations.
- Take incoming phone calls, emails, and fax on a daily basis
Sales Associates, Bakery, Deli
Walmart Supercenter
09.2013 - 04.2021
- Led property tours to highlight features, answer questions, and reroute concerns in order to close deals
- Fast and friendly customer service
- Made decisions in difficult circumstances
- Monitor work area and take necessary actions such as restock, relocate and order products
- Organized displays and stocked shelves to draw customers' attention to specific items
- Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
- Trained and guided newly hired employees
Education
Medical Insurance Coding -
AAPC
Salt Lake City, UTCourses of Education Completion -
Medical Terminology course -
Anatomy course -
Psychophysiology course -
2021 CPT book course -
2021 ICD-10-CM book course -
2021 HCPCS book course -
2021 Physician Coding CPC Preparation course -
High School Diploma -
Conway High School
Conway, ARSkills
- Insurance and Patient Billing
- Electronic Claims submission and review
- HIPAA Compliance
- Customer Service
- Medicaid and Medicare Knowledge
- Insurance claims processing
- Claim Denial Management
- Payment posting
- Electronic Health Record Software
- Multitasking and Organization
- Data Analyst
Timeline
Medical Biller
Professional Consulting
08.2022 - 01.2024
Sales Associates, Bakery, Deli
Walmart Supercenter
09.2013 - 04.2021
Medical Insurance Coding -
AAPC
Courses of Education Completion -
Medical Terminology course -
Anatomy course -
Psychophysiology course -
2021 CPT book course -
2021 ICD-10-CM book course -
2021 HCPCS book course -
2021 Physician Coding CPC Preparation course -
High School Diploma -
Conway High School
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