Sabrina Plunske
Plantsville
Summary
Dynamic Medical Office Administrator with extensive experience at Hanger Clinic, excelling in insurance verification and patient management. Proven track record in optimizing appointment scheduling and ensuring HIPAA compliance. Skilled in billing and coding, I bring strong organizational abilities and a commitment to enhancing patient care through efficient processes.
Overview
13
13
years of professional experience
Work History
Medical Office Administrator
Hanger Clinic
Wethersfield
01.2025 - Current
- Answering all incoming calls.
- Scheduling Appointments.
- Check in and check out all patients.
- Obtaining all patient information, driver's licenses, insurance cards, and prescriptions.
- Verify insurance.
- Collecting Deductibles and Co-Insurance.
- Working all incoming faxes and distributing them to the correct locations throughout the system.
- 3 Day Precheck on schedule
- Same-day check on all deliveries (insurance).
- In-charge of Artera System
Medical Office Administrator
Hanger Clinic
Lake City
11.2015 - 01.2025
- Insurance Verification and Authorizations.
- Obtaining standard written orders and medical notes from providers.
- Check coding for compliance to obtain authorizations.
- Reviewed medical records and documentation for compliance for authorizations.
- Back up for Check-In and Check-Out Process.
- Collected deductibles and coinsurance.
- Followed all HIPAA protocols.
- Scheduled delivery appointments in a timely manner.
Patient Account Representative
Generations Family Health Center
Putnam
07.2012 - 10.2015
- Billing and coding for medical and behavioral health patients.
- Insurance Verification and Authorizations
- Reconciling patient encounter forms.
- Collecting copays, self-pay, and setting up payment arrangements.
- Posting all charges and payments.
- Reconciling the daily site close for all employees.
- I also became a Certified Application Counselor for the State of Connecticut through Access Health CT, helping consumers apply for health insurance through our CT. Portal for the Affordable Care Act.
Education
High School Diploma -
Southington High
Southington, CT06-1983
Skills
- Appointment scheduling
- Insurance verification
- Patient check-in
- Medical record management
- Billing and coding
- HIPAA compliance
- Insurance Authorizations
Timeline
Medical Office Administrator
Hanger Clinic
01.2025 - Current
Medical Office Administrator
Hanger Clinic
11.2015 - 01.2025
Patient Account Representative
Generations Family Health Center
07.2012 - 10.2015
High School Diploma -
Southington High
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