Sabrina Pollard

• Medical bill collecting for over 250 clients taking miminal 300+ outbound and inbound calls on a dialer system.

• Processing payments and handling personal information with professionalism and debt collecting skills.

• Helping to assist with second talk offs that may require you to calm a debtor down in order to resolve an account.

• Being able to handle stressful situations, offer solutions, abide by FDCPA guidelines and be highly familiar with hippa regulations and meet the required goal by the end of the calendar month.

• Assisted customers by locating items and loading heavy purchases in vehicles.
• Received incoming product deliveries and relocated to storage shelves, coolers or bins.
• Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.

• Supervised medication administration, personal hygiene and other activities of daily living.
• Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
• Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
• Monitored client's well-being, safety and comfort under direction of physician.
• Monitored and reported clients' progress.

• Operated cash register, collected payments and provided accurate change.
• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
• Cashiers may also be required to assist with prepping, bagging and handing out food.
• Answering questions about menu items and taking orders efficiently.