Sabrina Prejean

Church Point,LA

Summary

Dynamic Parts/Service Manager with a proven track record at Kajun Kampers RV Service, enhancing sales revenue through strategic upselling and fostering strong vendor relations. Has skills in warranty administration and inventory management, coupled with exceptional problem-solving abilities, driving operational efficiency and customer satisfaction.

Work History

Parts / Service Manager

Kajun Kampers RV Service

Increased sales revenue by identifying opportunities for upselling additional products or services during customer interactions.
Developed strong relationships with suppliers, negotiating favorable pricing and delivery terms to minimize costs and ensure consistent availability of parts.
Oversaw the hiring, onboarding, and ongoing performance management of parts department staff members, cultivating a high-performing team capable of meeting organizational goals.
Collaborated with service technicians to quickly diagnose issues and source required replacement parts, minimizing vehicle downtime for customers.

Parts Manager

Primeaux Rv

Rearranged parts department to better serve changing trends and keep workspaces organized.
Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
Increased efficiency in the parts department by implementing an improved inventory management system.

Education

GED -

Rayne High School

Rayne, LA

05.2005

Skills

Shipping and receiving
Warehouse operations
Warranty administration
Parts identification
Returns management
Ordering parts

Customer service
Customer relations
Invoice processing
Vendor relations
Coordinating paperwork
Problem-solving abilities