Sabrina Raines
Trenton,NJ
Summary
Proven leader in hospitality at Marriott International, Inc., adept in orchestrating high-quality guest experiences with exceptional communication and strong organizational skills. Excelled in enhancing guest relations and team efficiency, significantly contributing to service excellence. Expertise in food and beverage management, ensuring seamless operations and customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
Sr. Hospitality &
Marriott International, Inc.
01.1994 - 03.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Coffee Break Attendant\Banquet Server
Marriott International
09.1988 - 01.1994
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
Education
Hospitality
Mercer County Community College
Trenton, NJSkills
- Strong organizational skills
- Exceptional communication
- Guest Relations
- Team player attitude
- Food and beverage knowledge
Timeline
Sr. Hospitality &
Marriott International, Inc.
01.1994 - 03.2021
Coffee Break Attendant\Banquet Server
Marriott International
09.1988 - 01.1994
Hospitality
Mercer County Community College