Shaere Rivera

Chicago,IL

Summary

Attentive Restaurant Hostess skilled at monitoring restaurant activity, maintaining efficient seating and coordinating dining flow. Takes initiative to expedite service with welcoming atmosphere. Works closely with restaurant workers to uphold quality standards of service

Dedicated Supervisor possessing skilled in addressing and resolving conflicts to maintain team harmony and performance.

Overview

years of professional experience

Work History

Hospitality Host /Shift Supervisor

Oak Park Country Club

River Grove, Illinois

06.2023 - Current

Monitored inventory levels for all items used in the hospitality area.
Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
Input and confirmed reservations for guests.
Managed reservations system, ensuring accuracy in bookings and availability.
Greeted customers and provided them with menus.
Managed inventory and supplies to ensure materials were available when needed.
Monitored and adjusted room rates based on occupancy levels and competition pricing.
Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
Promoted safe working conditions by monitoring safety procedures and equipment.

Bike Instructor

Pedalheads Bike Camps

Chicago, IL

06.2022 - 08.2022

Conducted parent-teacher conferences to discuss student performance and growth.
Implemented instructional materials and curriculum to meet specific program needs.
Encouraged students' critical thinking skills by facilitating classroom discussions.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Operated a variety of machinery and tools safely and efficiently.
Operated equipment and machinery according to safety guidelines.
Completed day-to-day duties accurately and efficiently.
Worked effectively in team environments to make the workplace more productive.
Assessed student progress through tests and quizzes in order to evaluate understanding of course material.
Managed classroom behavior effectively using positive reinforcement strategies.

Education

High School Diploma -

Wilbur Wright, Community College