Summary
Overview
Work History
Education
Skills
Timeline
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Sabrina Salinas

Sabrina Salinas

Webster,Texas

Summary

Experienced sales professional with proven track record in exceeding sales goals, growing business, and building relationships. Accomplished in overseeing day-to-day business operations and fostering relationships with clients for sustained business growth.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Premium Consultant

Best Buy
09.2021 - 04.2023
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Utilized Customer Relationship Management software to support the client journey from discovery through post-sale and installation follow up.
  • Managed individual scorecard to exceed company sales targets across multiple categories by averaging $30,000 in individual sales per week, or $1.5 million per year.
  • Evaluated employee performance and provided coaching to address services offered, product categories, and setting customer expectations.

Microsoft Lead

Best Buy
06.2019 - 09.2021
  • Drove a positive customer experience by listening to concerns and building relationships to provide complex solutions to suit key needs.
  • Managed individual and store-wide scorecard to exceed company sales targets across multiple categories.
  • Coached a team of 10+ employees on the Microsoft ecosystem, sales goals, and membership drivers, as well as cross trained associates across channels to support development.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with opportunities.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
  • Maintained high standard of merchandising of the department through down stocking, setting displays, and ordering supplies.

Sales Advisor

Best Buy
10.2018 - 06.2019
  • Increased sales by offering advice on purchases and promoting additional products.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Demonstrated features, answered questions and offered solutions.
  • Retained excellent client satisfaction ratings through outstanding service.

Sales Associate

Gap
11.2017 - 10.2018
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Sales Associate

Ross Dress for Less
05.2015 - 11.2017
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend and holiday shifts.

Education

Bachelor of Arts - Human Sciences And Humanities

University of Houston – Clear Lake
Houston, TX
08.2017 - 05.2019

Associate of Arts - Human Sciences And Humanities

Houston Community College
Houston, TX
08.2014 - 05.2017

Skills

  • Strong verbal and written communication
  • Excellent organization and attention to detail
  • Team leadership
  • Lead generation
  • Customer relationship building and management
  • Financial acumen and reporting
  • Hardware health and troubleshooting

Timeline

Premium Consultant

Best Buy
09.2021 - 04.2023

Microsoft Lead

Best Buy
06.2019 - 09.2021

Sales Advisor

Best Buy
10.2018 - 06.2019

Sales Associate

Gap
11.2017 - 10.2018

Bachelor of Arts - Human Sciences And Humanities

University of Houston – Clear Lake
08.2017 - 05.2019

Sales Associate

Ross Dress for Less
05.2015 - 11.2017

Associate of Arts - Human Sciences And Humanities

Houston Community College
08.2014 - 05.2017
Sabrina Salinas