Sabrina Sostand
Chicago,IL
Summary
Dynamic Quality Assurance Specialist Supervisor with a strong track record in enhancing compliance and operational efficiency at Addus Home Health Care. Proficient in Excel data analysis and skilled in fostering cross-functional collaboration to drive continuous improvement. Demonstrated success in regulatory compliance initiatives, utilizing bilingual proficiency to effectively communicate across diverse teams. Committed to leveraging expertise to further elevate quality assurance standards within the organization.
Overview
16
16
years of professional experience
Work History
Special Events Coordinator
Chicago Park District
Chicago, IL
06.2020 - Current
- Organized guest support services for guests to meet accommodation, transportation and service needs.
- Ensured compliance with all health, safety, and legal requirements, minimizing risk and liability.
- Coordinated and managed all logistics for special events, including venue selection, catering, decorations, entertainment, transportation and security.
- Provided on-site management of special events to ensure smooth execution of plans.
- Ensured compliance with all applicable laws and regulations concerning safety and health standards during the event.
Quality Assurance Specialist Supervisor
Addus Home Health Care
Chicago , IL
11.2015 - 05.2018
- Developed and implemented comprehensive quality assurance programs to ensure compliance with industry standards and regulations.
- Reorganized and revised standard operating procedures to streamline processes and improve communication and collaboration.
- Supported continuous improvement initiatives by analyzing performance data and recommending process enhancements.
- Identified areas of improvement within the existing Quality Management System.
- Participated in external audits and regulatory inspections, providing necessary documentation and support.
Taking Care of Premutre Twin Babies
Aide And Healthcare
Chicago , IL
02.2010 - 04.2011
- Assist clients with daily personal tasks including bathing and dressing.
- Completed routine domestic cleaning including dishes, vacuuming, and laundry.
- Coordinated transportation for medical appointments.
- Monitored patients' pulse rate, temperature, and respiration rate effectively.
- Replaced bed liners promptly and efficiently.
Medical Assistant Externship
Sibley Family Medical
Calumet City, IL
05.2009 - 07.2009
- Organized patient charts before each day's clinic sessions began.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Measured vital signs and took medical histories to prepare patients for examination.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Education
Some College (No Degree) - Business
Everest College
7414 S Cicero AveSkills
- Fluent in English and Spanish
- Venipuncture Proficiency
- Glycemic Control Assessment
- Pelvic Examination Assistance
- ICD-9 & CPT Coding Expertise
- CPR Certification
- EKG
- Comprehensive Vital Signs Analysis
- Excel Data Analysis Expertise
- Medical Claims Processing
- Medisoft Data Management
Timeline
Special Events Coordinator
Chicago Park District
06.2020 - Current
Quality Assurance Specialist Supervisor
Addus Home Health Care
11.2015 - 05.2018
Taking Care of Premutre Twin Babies
Aide And Healthcare
02.2010 - 04.2011
Medical Assistant Externship
Sibley Family Medical
05.2009 - 07.2009
Some College (No Degree) - Business
Everest College
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