Summary
Overview
Work History
Education
Skills
Timeline
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Sabrina Sterling

Portland,Oregon

Summary

Fast on my feet with an uncanny ability to 'see the room' before the rush begins. I have a keen understanding of how to multitask behind the bar and on the floor while creating a welcoming atmosphere for everyone who walks through the door. I can craft a fancy concoction as well as slide into a dive in the blink of an eye. I don't have time for ego, I ask questions and truly listen to the answers, and setting my co-workers up with integrity is the only way for us all to succeed. I am gifted in building and nurturing connections. a persuasive negotiator and creative thinker; a born multi-tasker and an excellent problem solver who truly cares about my clients' experiences. I bring authenticity, humility, and compassion to every aspect of my life. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

11
11
years of professional experience

Work History

Operations Manager, Bar & Serving Lead

Petisco Restaurant
01.2018 - 01.2024
  • Primary Server and Bartender
  • Responsible for hiring, training, and scheduling all staff
  • Implemented catering program
  • Procured liquor license, created small batch cocktail program
  • The primary point of contact for special requests, complaints, and disputes
  • Scheduled and contracted all equipment and structural upgrades
  • Nurtured vendor relations, conducted weekly wine tasting, scheduled staff training
  • Managed with compassion, flexibility, and creative thinking.

Event And Sales Coordinator

The Bad Habit Room
01.2016 - 01.2018
  • Worked 4 shifts weekly on the floor and behind the bar
  • Respond to all event inquiries within 24 hours
  • Weekly meetings with chefs and regular updates on catering menus
  • Staff events according to budget and client needs
  • Create and distribute BEO's, timelines, rental orders, and room designs for all appropriate staff members
  • Implemented bar program
  • Implemented Gather Here event booking software; elevating the professionalism and efficiency of the organization
  • Created and implemented style-of-service protocols that increased the overall success of the growing events program
  • Managed a staff of nine, including overseeing a weekly public brunch service
  • Increased event sales by 23% within the first 12 months of employment
  • Addressed facility issues as needed
  • Issued contracts, and invoices
  • Collected and processed payments, maintained accurate spreadsheets and sales records
  • Conducted site visits, wine and food tasting, and created a locally sourced vendor list.

Bartender

Old Salt Marketplace
01.2013 - 01.2016
  • Part of the original opening staff for a new and innovative restaurant and bar
  • Worked 4-5 solo bartending shifts per week, entrusted with keys, paid servers on shift nightly
  • Responsible for crafting up to 15 rotating cocktails at a time per the bar manager's instructions
  • Constant education of Amaro's, wine rotation, craft beers, herbal-based cocktail infusions
  • Held accountable for high levels of cleaning, upkeep, and stocking.

Education

Associate of Arts - Meeting And Event Planning

PCC
Portland, OR
1996

Skills

Bartending

Knowledge of classic cocktails

Able to handle many tables

Flexible Schedule

Team Player

Creative Thinker

Timeline

Operations Manager, Bar & Serving Lead

Petisco Restaurant
01.2018 - 01.2024

Event And Sales Coordinator

The Bad Habit Room
01.2016 - 01.2018

Bartender

Old Salt Marketplace
01.2013 - 01.2016

Associate of Arts - Meeting And Event Planning

PCC
Sabrina Sterling