Sabrina Toliver
Summary
Versatile and Flexible Operations Supervisor successful at taking on routine and business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of being called upon to be the advocate for the department and increasing results. ( EOS, SFS, HERO and etc.
Overview
30
30
years of professional experience
Work History
Slot Operations Supervisor
Caesars Entertainment
Neworleans, Louisiana
10.1995 - Current
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Create Fun activities to motivate employees to their best and reward them accordingly.
- Encouraged and promoted ideas aligned to business needs and benefits.
Sales Representative
Dillard's Department Store
Metairie, LA
01.1997 - 10.1999
- Increased sales by offering advice on purchases and promoting additional products.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Slot Attendant
JCC/Harrah's Casino
NewOrleans, LA
01.1995 - 08.1995
- Repaired Minor problems and maintained machines in good working order.
- Greet Guest and provide great customer service.
- Process machine payouts and provided change for players.
Education
Associate of Science - Accounting
University of New Orleans
NeworleansHigh School Diploma -
John MC Donogh High
Neworleans05.1986
Skills
- Cultivating Productive Relationships
- Originality and Creativity
- Policy Development and Enforcement
- Hiring and Onboarding
- Motivational Leadership
- Continuous Improvement Projects
- Training
- Shift Coverage/Flexibility
- Love to take on new Job Assignments
- Team-Building Projects
- Building Guest Loyalty/Total service representative for the department
Accomplishments
- Recognized for receiving a score of 5 on the Supervisor Feedback Survey .
- Collaborated with other leaders on several other projects ( maintaining information boards, Buzz and a host of other activities.
- Achieved Higher department weekly Total Service scores in 2019 . ( attended weekly meetings.
- Nominated for The chairman award for Leadership 2001( I won ), 2007,2009,2018 and 2021
- Always willing to give back to the community by volunteering and getting others involved, 2018 the department along achieved a record 500 total hours that year.
Timeline
Sales Representative
Dillard's Department Store
01.1997 - 10.1999
Slot Operations Supervisor
Caesars Entertainment
10.1995 - Current
Slot Attendant
JCC/Harrah's Casino
01.1995 - 08.1995
Associate of Science - Accounting
University of New Orleans
High School Diploma -
John MC Donogh High
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