Sabrina Zuniga
Summary
Results-driven project manager with a strong focus on budget tracking, client relationship management, and cross-functional collaboration. Proven ability to align deliverables with client needs, ensuring timely project execution.
Overview
1
1
Language
1
1
Certification
6
6
years of professional experience
Work History
Account Coordinator
Televisa Univision WUVP/WFPA and Northeast Region
Philadelphia, Pennsylvania
11.2024 - Current
- Managed project schedules to ensure deliverables met client needs.
- Tracked budgets and processed invoices, ensuring timely financial management for assigned accounts.
- Identified and resolved discrepancies in customer accounts, maintaining accurate records and enhancing client trust.
- Responded promptly to client questions and maintained strong account communication.
- Worked with cross-functional teams to assist account management activities.
- Delivered customer requirements to production team, collaborated with sales team and followed up on status to verify project schedule remained on track to fulfill contract.
- Supported sales team in identifying potential leads and preparing pitch materials.
Psychosocial Rehabilitation Counselor
Mercy First
Brooklyn, New York
06.2021 - 05.2023
- Facilitated individual and group counseling sessions for skill development.
- Assisted clients in developing personalized rehabilitation plans and goals.
- Conducted assessments to evaluate clients' needs and strengths.
- Monitored client progress and adjusted plans as necessary for effectiveness.
- Collaborated with healthcare professionals to coordinate services for clients in group homes and virtually,
- Advocated for client rights and access to necessary services and benefits.
- Provided resources and referrals to community support services as needed.
- Documented client interactions and maintained accurate case records effectively.
Clerical Receptionist
New York Psychotherapy and Counseling Center
East New York, New York
10.2020 - 05.2021
- Answered multi-line telephone system, screened calls, and efficiently transferred messages to appropriate personnel.
- Managed incoming calls and directed inquiries to appropriate staff, ensuring timely responses to client needs.
- Scheduled appointments for clients using electronic health record systems.
- Assisted in preparing intake forms and client paperwork, facilitating smoother onboarding for tele-mental health appointments.
- Coordinated communication between therapists and external providers for referrals.
- Facilitated communication for psychiatrist appointments by translating for clients during sessions.
- Performed data entry functions utilizing a variety of software programs such as IMA
Education
Bachelor of Arts - Psychology
St Johns University
New York, NY05-2020
Skills
- Project management
- Budget tracking
- Client relationship management
- Client assessment
- Care coordination
- Cross-functional collaboration
Languages
Spanish
Native/ Bilingual
Certification
- RYT200
Timeline
Account Coordinator
Televisa Univision WUVP/WFPA and Northeast Region
11.2024 - Current
Psychosocial Rehabilitation Counselor
Mercy First
06.2021 - 05.2023
Clerical Receptionist
New York Psychotherapy and Counseling Center
10.2020 - 05.2021
Bachelor of Arts - Psychology
St Johns University