Sabrina M. Abdus-Salaam
Baltimore,MD
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
7
7
years of professional experience
Work History
Cashier/Receptionist
Len Stoler Lexus
Reisterstown, MD
07.2024 - 12.2024
- Answered customer questions and provided store information.
- Maintained an orderly appearance of the checkout area, and restocked supplies as needed.
- Processed credit card, and check payments, ensuring all transactions were accurate.
- Updated and maintained databases with current information.
Receptionist
Darcars Toyota of Baltimore
Baltimore, MD
08.2020 - 07.2024
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Monitored office supplies inventory and placed orders when necessary.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Developed and maintained a filing system for essential documents, improving office organization.
Receptionist/Leasing Assistant
Pleasant Homes Apartments
Seat Pleasant, MD
07.2017 - 07.2020
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Kept updated records of office expenses and costs, assisting with budget tracking.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Investigated and analyzed client complaints to identify and resolve issues.
Education
High School Diploma -
Crossland High School
Ft. Washington, MD06-1994
Skills
- Records maintenance
- Scheduling
- Multi-line phone system operation
- Verbal and written communication
- Calm under pressure
- Friendly, positive attitude
- Basic accounting
- Appointment scheduling
- Service-oriented mindset
- Data inputting
Timeline
Cashier/Receptionist
Len Stoler Lexus
07.2024 - 12.2024
Receptionist
Darcars Toyota of Baltimore
08.2020 - 07.2024
Receptionist/Leasing Assistant
Pleasant Homes Apartments
07.2017 - 07.2020
High School Diploma -
Crossland High School
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