Sacendy Desinor
Newark
Summary
Highly-motivated employee with desire to take on new challenges. Bilingual ,Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
2017
2017
years of post-secondary education
Work History
Manager
Gaby To go
East Orange
06.2024 - 08.2025
- Managed daily operations to ensure efficient service delivery at Gaby To Go.
- Trained new employees on company policies and customer service standards.
- Coordinated team schedules to optimize staff coverage during peak hours.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
Office Administrative Assistant
Boston Baking
Boston
08.2023 - 04.2024
- Managed office supplies and maintained inventory levels consistently.
- Coordinated meetings and scheduled appointments for team members efficiently.
- Assisted in preparing reports and presentations using Microsoft Office Suite.
- Facilitated communication between departments to ensure smooth operations daily.
- Organized and maintained filing systems, both paper and electronic.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Responded promptly to customer inquiries via email or phone.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Created expense reports, tracked invoices, and processed payments.
- Processed incoming invoices for payment in a timely manner.
- Assisted with payroll preparation and entered data into cumulative payroll document.
- Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
Warehouse Worker
Green Rabbit
Boston
05.2022 - 09.2022
- Collaborated with team members to streamline shipping and receiving processes.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Followed established guidelines for picking orders accurately.
- Assembled orders according to customer requests.
- Ensured safety protocols were followed at all times while operating machinery.
- Maintained cleanliness and organization of work areas to comply with safety standards.
Customer Service Cashier
Lucy beauty supply
Irvington
01.2020 - 08.2020
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers in locating beauty products and providing recommendations.
- Handled cash, credit, and debit transactions accurately and securely.
- Educated customers on product usage and benefits for their beauty needs.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Balanced cash drawers at the end of each shift.
- Complied with all health and safety regulations while performing job duties.
- Western union agent
Drivefont
Seaboard Triumph Foods
Sioux City
08.2018 - 07.2019
- Completed day-to-day duties accurately and efficiently
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Columbia High School
Maplewood, NJSkills
- Employee training
- Customer service
- Team building
- Office administration
- Clear communication
- Staff training and development
- Team leadership
- Fast learner
- Positive energy
Languages
Spanish French, haitian creole,
Professional
References
References available upon request.
Timeline
Manager
Gaby To go
06.2024 - 08.2025
Office Administrative Assistant
Boston Baking
08.2023 - 04.2024
Warehouse Worker
Green Rabbit
05.2022 - 09.2022
Customer Service Cashier
Lucy beauty supply
01.2020 - 08.2020
Drivefont
Seaboard Triumph Foods
08.2018 - 07.2019
Columbia High School