Sacha Thompson-Sargoni
Turlock,CA
Summary
Adept at technical knowledge and relationship building, I excelled at Toscana's Ristorante by managing and working events of more than 200 people whilst boosting sales by 5% monthly. My strong work ethic and exceptional customer service skills led to significant performance improvements and high customer retention across various roles. Innovative and forward-thinking with multiple years of experience leading widely diverse, high-impact events. Passionate public relations and marketing expert with ideal analytical and project management skills for vibrant and fiscally successful events. Recruits and hires top talent, delivers timely problem-solving and mobilizes engaged and loyal corporate teams. Dedicated to customer focus, clear communication and satisfied attendee experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Event Lead /Restaurant Server
Tocanas Ristorante
09.2023 - Current
- Demonstrated strong multitasking skills by managing over 50 covers simultaneously without compromising service quality.
- Over $15,000 in sales on average with an improvement rate of 5% per month since start date.
- Managed a team of five to bring excellent service to parties of 200+ people and retaining high customer retention.
- Became fluent in multiple ordering systems in a time sensitive manor.
Facility Operations Team Member
CSU Stanislaus
09.2020 - Current
- Set up campus wide events for 100+ students to market up and coming improvements to our facility.
- Communicate daily goals with management and other team members.
- Established and maintained strong relationships with local organizations, promoting a sense of community and partnership within the facility''s area.
Sales Porter
Price Ford Turlock
04.2020 - 06.2021
- Streamlined inventory management for improved product availability and reduced waste.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Increased customer satisfaction by providing personalized assistance and product recommendations.
- Detailed and organized 150+ units of inventory a month in order to maximize sales profits.
Education
Bachelor of Arts - Economics
CSU Stanislaus
Turlock, CA05.2025
Skills
- Technical knowledge
- Strong Work Ethic
- Exceptional customer service
- Sales expertise
- Relationship Building
- Customer Service
- Performance Improvement
Certification
- Leadership Training - TIR Self-Development by Bob Proctor 2024
Timeline
Event Lead /Restaurant Server
Tocanas Ristorante
09.2023 - Current
Facility Operations Team Member
CSU Stanislaus
09.2020 - Current
Sales Porter
Price Ford Turlock
04.2020 - 06.2021
Bachelor of Arts - Economics
CSU Stanislaus
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