Sachi Wilson
Ashburn,DC
Summary
Dedicated Fitness Coach specializing in training clients 60+. Expertise in personalizing fitness journeys and fostering community through trust-building relationships. Experience includes managing client onboarding and executing retention strategies. Clients benefit from a tailored approach that emphasizes education, compassion, evidence-based movement, and support.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Client Coordinator, 60+ Coach, Bootcamp Coach
Ashburn Fit Body Bootcamp
Ashburn, VA
07.2025 - Current
- Coordinated client onboarding processes to enhance member experience, trial conversions, and retention
- Managed first impression sales calls with prospective clients, addressing their specific populations' needs (60+ individuals) and communicating pricing as well as our gym's Mission/Vision/Values.
- Developed and maintained high-quality, trusting relationships with clients to support their needs
- Assisted in implementing marketing strategies to promote internal engagement, nutrition challenges, and boost enrollment and community
- 1:1 personally trained each new client on their first week of sessions, providing gentle and supportive feedback, touchpoints, and form corrections; communicated and taught modifications for any client with physical limitations/disability
- Consistently coached 4-6 group fitness sessions per day, 5x per week, with groups between 1 and 35 clients at once.
- Monitored client progress and provided personalized recommendations for fitness goals.
- Maintained detailed documentation of all client interactions, allowing for seamless handoffs between team members when necessary - i.e. when members had injuries/surgeries, or even emotional events in their life such as loss of a spouse
- Streamlined communication channels for improved client coordination and project management.
- Trained new coaches on 60+ training protocols, best practices, and presented at team meetings, elevating team performance
- Increased client retention with personalized follow-up communications, reminders, and encouragement so the client stays motivated in their fitness journey.
Chiropractic Assistant and Front Desk
OM Center Chiropractic
Ashburn, VA
04.2025 - 01.2026
- Assisted with patient intake and scheduling, ensuring efficient office operations.
- Coordinated insurance verification processes, clearly communicated billing procedures for patients before their initial appointment for 100% healthcare transparency
- Supported chiropractic procedures by preparing treatment rooms and maintaining equipment cleanliness.emonstrated exercises and taught modifications, technique, and assessed for future appropriate progressions to each client based on their treatment plan and injury
- Educated patients on treatment plans, enhancing understanding of care processes.
- Educated patients on treatment plans, enhancing understanding of care processes
- Managed patient records using a healthcare database with accuracy, adhering to confidentiality protocols
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
- Performed electric muscle stimulation, massage techniques, and assisted with delivering chiropractic adjustments
- Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
Server/Bartender
Dough Pizza, Bath Student Union, & Bill's Restaurant
Various Establishments In Bath, United Kingdon
06.2021 - 04.2023
- Delivered exceptional customer service, enhancing guest satisfaction in high-volume dining environments, from brunch to club nights
- Managed bar inventory to ensure product availability while minimizing waste.
- Trained new staff on beverage preparation techniques and service standards.
- Operated POS systems for precise order processing and cash handling.
- Resolved customer complaints promptly, fostering a positive dining atmosphere.
- Upheld strict regulations for safe alcohol service and food safety.
Education
Bachelor of Science - Psychology
University of Bath
Bath, United Kingdom07-2023
Certified Personal Trainer, Certified Nutrition Co -
National Academy of Sports Medicine
Bachelor of Science - Training The Older Adult; Injuries And Limitations
Fit Body Bootcamp - Certifications
International Baccalaureate -
ACS Hillingdon International School
London, United Kingdon04-2020
Skills
- Senior fitness coaching
- Client onboarding
- Attention to detail
- Organizational skills
- Teamwork and collaboration
- Exceptional communication and compassion to all abilities and age ranges
- Relationship Building
Certification
- Certified Personal Trainer, NASM - 2024 to present
- Fit Body Bootcamp: Certified through corporate training on Training the Older Adult; HIIT Training; Injuries and Limitations; and Nutrition
Timeline
Client Coordinator, 60+ Coach, Bootcamp Coach
Ashburn Fit Body Bootcamp
07.2025 - Current
Chiropractic Assistant and Front Desk
OM Center Chiropractic
04.2025 - 01.2026
Server/Bartender
Dough Pizza, Bath Student Union, & Bill's Restaurant
06.2021 - 04.2023
Certified Personal Trainer, Certified Nutrition Co -
National Academy of Sports Medicine
Bachelor of Science - Psychology
University of Bath
Bachelor of Science - Training The Older Adult; Injuries And Limitations
Fit Body Bootcamp - Certifications
International Baccalaureate -
ACS Hillingdon International School