Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Sadaf Fatimy

520 S Mollison Ave,CA

Summary

Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Zad Mediterranean Cuisine. Excels in team motivation and problem-solving, significantly improving service quality. Skilled in customer rapport and cash handling, adept at fostering positive environments and achieving operational excellence.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Zad Mediterranean Cuisine
San Diego, CA
10.2023 - 11.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Customer Service Representative

Kabul Kabob
San Diego, CA
07.2022 - 01.2023

Cashier

7-eleven
San Diego
03.2021 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Skills

  • Team motivation
  • Customer rapport
  • Recruiting and interviewing
  • Orientation and training
  • Verbal and written communication
  • Strong leadership
  • Problem-solving abilities
  • Reliability
  • Customer Satisfaction
  • Food Preparation
  • Team building
  • Time management abilities
  • Adaptability

Languages

Pashto
Professional Working
Dari
Native or Bilingual
Persian
Full Professional
English
Professional Working
Hindi
Limited Working

Timeline

Assistant Manager

Zad Mediterranean Cuisine
10.2023 - 11.2024

Customer Service Representative

Kabul Kabob
07.2022 - 01.2023

Cashier

7-eleven
03.2021 - 10.2021
Sadaf Fatimy