Sade’ Powell
Phoenix,AZ
Summary
Knowledgeable in the hospitality industry with proven track record in overseeing administrative operations and driving process improvements. Successful at implementing office protocols and fostering productive work environment. Demonstrated expertise in team leadership and operational efficiency.
Overview
9
9
years of professional experience
2
2
Certificate
Work History
Premium Administrative Supervisor
Levy Restaurants Chase Field Diamondbacks
03.2023 - Current
- Oversaw administrative support for management and premium suite holders within hospitality operations. Directed scheduling, tip auditing, and payroll input processes to enhance operational efficiency. Implemented safety and sanitation standards while managing inventory controls and SOP preparation.
- Success Examples:
- Led a major revamp of inventory control procedure yielding 21% less food waste.
- Streamlined hiring and training processes to gain retention of employees.
- Collaborated in contract proposal which resulted in securing a new sports property in 2025.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced employee morale through recognition programs, fostering a positive work environment that encouraged collaboration and teamwork.
- Analyzed customer feedback to identify areas for service enhancement and implemented solutions.
NPO Coordinator & Concessions Assistant Manager
Sodexo Arizona State University Athletics
11.2017 - 12.2024
- Oversaw contract execution, guaranteeing compliance with all stipulations as the main liaison for a team of 450 members. Managed invoice preparation for a diverse clientele exceeding 200 clients. Facilitated bill payments and organized financial records for Brink's and bank deposits while supporting overall accounting functions.
- Streamlined communication between departments, fostering collaboration and reducing response times.
- Set up and broke down concessions stations efficiently, maximizing operational time during events.
- Adapted quickly to changing circumstances during high-volume events by prioritizing tasks effectively under pressure.
- Reduced waste by closely monitoring product usage and adjusting portions accordingly.
Concierge Manager
Manor Village at Desert Ridge
04.2023 - 03.2024
- Managed multiple phone lines within assisted living facility to support daily communications.
- Lead a team of four with task allocation while promoting company culture.
- Maintained ED's calendar including travel arrangements, meetings, and personnel
- Maintained respectful communication with residents, families, vendors, and staff on a daily basis. Coordinated event planning and meeting schedules for department heads.
- Arranged transportation and medical appointments for residents. Adhered to safety protocols and collaborated with maintenance director on building enhancements. Aided department heads in completing projects to meet deadlines.
Education
High School Diploma -
East High School
Cleveland, OHMedical Assistant - Medical Assistant
Sanford Brown Institute
Middleburg, OHCCM -
Turner School of Construction Management
Cleveland, OHSkills
- Proficient in Square POS operations
- Shift4 point of sale expertise
- Proficient in Birchtree inventory software
- Proficient in Yellowdog inventory software
- Manage POS system bypass
- Appetize Spot On POS System
- Salesforce proficiency
- Catertrax Catering Software
Certification
- Title 4 Alcohol Training
- Serv Safe Food Handlers
Timeline
Concierge Manager
Manor Village at Desert Ridge
04.2023 - 03.2024
Premium Administrative Supervisor
Levy Restaurants Chase Field Diamondbacks
03.2023 - Current
NPO Coordinator & Concessions Assistant Manager
Sodexo Arizona State University Athletics
11.2017 - 12.2024
High School Diploma -
East High School
Medical Assistant - Medical Assistant
Sanford Brown Institute
CCM -
Turner School of Construction Management