Sadena McPhetridge

Detailed-oriented and organized Medical Records Technician with experience managing patient health information,maintaining accurate medical records, and ensuring compliance in HIPPA regulations. Skilled in electronic health record (EHR) systems, data entry, chart audits. Strong ability to maintain confidentiality, improve record accuracy and provide excellent customer service support in fast-paced medical environments.

• Managed appointment scheduling and maintained accurate patient records.
• Facilitated communication between patients and healthcare providers to enhance service delivery.
• Utilized electronic health record systems for data entry and management of patient information.

• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled cash transactions and maintained sales and payments records accurately.