Sade Smith
Auburn,AL
Summary
Proven talent in complex problem-solving and cross-functional teamwork. Excelled in client advocacy and records management, achieving a high rate of favorable outcomes and efficiently processing 60-85 claims monthly. Skilled in Microsoft Office and maintaining a 70 WPM typing speed. Experienced with data accuracy and efficient information processing. Uses office software and organizational skills to maintain high standards of data management. Track record of reliability and adaptability in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Employment Security Representative (Contract)
Alabama Department of Labor
06.2022 - 09.2023
- Collaborated closely with hiring managers to understand specific position requirements and establish effective search criteria.
- Developed customized sourcing strategies for hard-to-fill roles, resulting in successful placements of highly qualified professionals.
- Implemented referral programs that incentivized current employees to refer high-quality candidates within their networks.
- Collaborated with B2B professionals to share best practices and develop innovative approaches to talent acquisition.
- Assisted with writing job postings and job descriptions for boards.
Financial Support Worker
Alabama Department of Human Resources
02.2018 - 06.2021
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans based on state policy.
- Prepared detailed reports for court proceedings that accurately reflected clients progress and recommended next steps.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Advocated on behalf of clients in legal proceedings, securing favorable outcomes in numerous cases.
- Mentored new caseworkers as they transitioned into their roles, providing guidance on best practices and procedures.
- Advocated on behalf of clients in legal proceedings, securing favorable outcomes in numerous cases.
Pre-Surgery Registration Representative
East Alabama Medical Center
08.2015 - 11.2017
- Maintained accurate records by updating patient demographics, insurance, and financial information.
- Supported hospital compliance efforts by adhering to HIPAA guidelines and maintaining the confidentiality of patient information.
- Implemented time-saving strategies for quicker completion of registration tasks without compromising accuracy or quality of service.
- Provided thorough information about admissions policies, financial requirements, and check-in procedures.
- Collaborated with cross-functional teams to improve departmental processes and ensure optimal workflow efficiency.
- Coordinated with clinical departments to schedule appointments, confirm availability, and communicate any changes to patients.
Financial Support Worker
Alabama Department of Human Resources
01.2013 - 07.2015
- Conducted thorough assessments to determine client eligibility for food assistance program.
- Processed an average of 60-85 SNAP claims on a monthly basis through assigned queues.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
Education
Master of Science - Human Resource Management
Strayer University
12-2013
Bachelor of Science - Business Administration
Troy University
12-2008
High School Diploma -
Eufaula High School
05-2004
Skills
- Complex Problem-solving
- Cross-functional teamwork
- Client advocacy
- Records management
- Typing speed of 70 WPM
- Data entry
- Google Suite
- Microsoft Office
- Slack
- PC MacOS
Timeline
Employment Security Representative (Contract)
Alabama Department of Labor
06.2022 - 09.2023
Financial Support Worker
Alabama Department of Human Resources
02.2018 - 06.2021
Pre-Surgery Registration Representative
East Alabama Medical Center
08.2015 - 11.2017
Financial Support Worker
Alabama Department of Human Resources
01.2013 - 07.2015
Master of Science - Human Resource Management
Strayer University
Bachelor of Science - Business Administration
Troy University
High School Diploma -
Eufaula High School
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