SADESSA SIERRA
Garland,TX
Summary
Personable and professional with strong background in guiding and assisting customers, helping coworkers and completing important pharmacy tasks. Productive in efficiently ringing customers, providing information and answering calls to deliver superb customer care. Orderly in recordkeeping, inventory control, ordering products and requesting refills from physicians. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Gridwold Home Care
Mesquite, TX
12.2023 - Current
- Collaborated with interdisciplinary team members regarding plan of care for each client.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Supported bathing, dressing and personal care needs.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Recorded client status progress and challenges in logbooks and reports.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Organized oral medications for clients following dosage and schedule requirements.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Followed safe lifting and transferring techniques to transport residents.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
CNA
Long Creek Assisted Living
Sunnyvale, TX
08.2023 - Current
- Transported residents within the facility as needed.
- Documented activities and recorded information in EMR system.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Administered medications under supervision of a licensed nurse.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Provided physical support to assist patients with bathing, dressing and toileting.
Pharmacy Assistant
Evans Express Pharmacy
Enid, OK
07.2022 - Current
- Greeted customers and responded to questions with friendly, knowledgeable assistance
- Kept pharmacy counter and related areas clean, neat and organized
- Received incoming supplies and stocked in correct locations
- Answered telephones and provided information about order status, store hours and pharmacy procedures
- Merchandised over-the-counter goods and rotated stock
- Communicated instructions to patients or caregivers about proper use and storage of drugs
- Updated computer system with current customer, payment and inventory information
- Verified order information against computer database
- Operated cash register and performed front counter tasks to facilitate daily operations
- Organized client information into correct profiles while maintaining confidentiality
- Received, processed and entered prescription orders into pharmacy databases
- Typed and printed out prescription and medication labels.
CNA
The Arbors Assisted Living
Enid, OK
01.2021 - 11.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Daycare Teacher
Happi Time Daycare
Enid, OK
01.2019 - 12.2021
- Sanitized toys and play equipment each day to maintain safety and cleanliness
- Maintained tidy environment to comply with cleanliness and sanitation standards
- Engaged with children on individual basis to build positive relationships and promote learning
- Assisted in preparation of meals and snacks to provide children with proper nutrition
- Actively encouraged children to develop their communication, problem-solving and social skills.
Education
High School Diploma -
Enid High School
01.2018
Skills
- Drug Inventory Control
- Insurance Claim Filing
- Pharmacy Policies and Procedures
- Hospitality and Accommodation
- Assisting Pharmacists
- Stocking Shelves
- Answering Customer Questions
- Maintaining Clean Work Areas
- FDA Compliance
- Billing Support
- Insurance Verification
- Medication Dispensing
- Workflow Optimization
- Supply Restocking
- Drug Inventory Management
- Order Verification
- Regulatory Compliance
- Prescription Filling
- Insurance Billing
- Patient Education and Counseling
- Verifying Orders
- Processing Payments
- Healthcare Regulations
- Pharmaceutical Calculations
Certification
CNA - Certified Nurse Assistant
Texas State Board of Pharmacy - Pharmacy Technician Trainee - Registration No. 366349
References
References available upon request.
Timeline
Personal Care Assistant
Gridwold Home Care
12.2023 - Current
CNA
Long Creek Assisted Living
08.2023 - Current
Pharmacy Assistant
Evans Express Pharmacy
07.2022 - Current
CNA
The Arbors Assisted Living
01.2021 - 11.2022
Daycare Teacher
Happi Time Daycare
01.2019 - 12.2021
High School Diploma -
Enid High School
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