Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sadia Alam

Brooklyn,NY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

5
5
years of professional experience

Work History

Junior Buyer/Sales Associate

City Chemist
01.2020 - Current
  • Analyzed customer feedback and identified areas for improvement.
  • Generated reports to track sales activity and performance.
  • Addressed customer queries and complaints with prompt and professional responses.
  • Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.

Sales Associate

Hemp Premier
04.2019 - 12.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Food Server/Cashier

Haagen-Dazs Ice Cream Store
10.2018 - 04.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

No Degree - Business Management/ Finance And Accounting

Baruch College of The City University of New York
New York, NY
01.2024

Skills

  • Social Media Platforms
  • Marketing
  • Customer Experience Control
  • Market Trend Analysis

Languages

English
Native or Bilingual
Bengali
Native or Bilingual

Timeline

Junior Buyer/Sales Associate

City Chemist
01.2020 - Current

Sales Associate

Hemp Premier
04.2019 - 12.2019

Food Server/Cashier

Haagen-Dazs Ice Cream Store
10.2018 - 04.2019

No Degree - Business Management/ Finance And Accounting

Baruch College of The City University of New York

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Sadia Alam