Sadia Cuthbertson
1060 Hough Circle,NC
Summary
Dynamic professional with a strong background in security and customer service, notably as a Security Officer at PSS. Excelled in roles requiring exceptional attention to detail and conflict de-escalation skills. Proven ability to enhance operational efficiency and safety, demonstrated through adept report writing and a commitment to creating positive, secure environments. Professional with strong background in ensuring safety and security. Proven ability to assess situations quickly and respond effectively. Skilled in surveillance, access control, and conflict resolution. Team player focused on maintaining secure environment and adapting to changing needs. Reliable, vigilant, and committed to achieving results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
PSS
Charlotte, NC
06.2023 - Current
Stock Room Associate
Walmart
Rock Hill, SC
02.2022 - 06.2023
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
Restaurant Waiter
Sonic
Rock Hill, SC
09.2021 - 12.2021
- Maintained clean and organized dining areas for optimal guest experience.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Access Control Officer
Carowinds
Charlotte, NC
09.2021 - 12.2021
- Kept abreast of industry trends and developments in access control technology through ongoing training opportunities and professional development initiatives.
- Enhanced security by monitoring and controlling access to facilities.
- Streamlined visitor processing procedures, reducing wait times without compromising security measures.
- Supported business operations by granting appropriate access permissions to employees and visitors, based on their roles and requirements.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Customer Service Representative
Walmart
Rock Hill, SC
03.2021 - 09.2021
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict safety protocols
- Developed strong communication skills while interacting with diverse clientele daily.
- Cross-trained in other areas of store to provide additional support during busy periods.
- Followed company policies and procedures regarding cash handling.
Education
Nurse Aide 1
Blooming Heart School of Health
Charlotte, NC10.2024
High School Diploma -
South Pointe High School
Rock Hill, SC05.2023
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Detail Oriented
- Conflict de-escalation
- First aid and CPR certified
- Reporting skills
- Emergency awareness
- Legible report writing
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Accomplishments
- BETA Club Honors Society Member
Timeline
Security Officer
PSS
06.2023 - Current
Stock Room Associate
Walmart
02.2022 - 06.2023
Restaurant Waiter
Sonic
09.2021 - 12.2021
Access Control Officer
Carowinds
09.2021 - 12.2021
Customer Service Representative
Walmart
03.2021 - 09.2021
Nurse Aide 1
Blooming Heart School of Health
High School Diploma -
South Pointe High School