Sadia Islam
Dallas
Summary
A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
HEB Grocery Store
10.2023 - 01.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Shift Supervisor
CVS Pharmacy
06.2022 - 08.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Education
Bachelor of Arts - Business And Managerial Economics & Law
Texas A&M University
Dallas, TX08-2025
No Degree - Certified CSCP
Collin College
Wylie, TX03-2025
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Supply chain optimization
- Supplier relationship management
- Warehouse operations
Certification
- Certified Supply Chain Professional (CSCP) - Collin College
- Data Analytics Certification Program - Google/Coursera.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Manager
HEB Grocery Store
10.2023 - 01.2025
Shift Supervisor
CVS Pharmacy
06.2022 - 08.2022
Bachelor of Arts - Business And Managerial Economics & Law
Texas A&M University
No Degree - Certified CSCP
Collin College
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