Sadia Rafay

● Oversaw Pick to Rebin operations, managing a team ogf 120+ associates and

coordinating with robotic systems to ensure seamless workflow. Manage

workflow and staffing for shifts of 80+ warehouse associates or more while

adhering to strict labor plans and daily volume.

● Engaged Associates during shifts to maintain the highest safety, quality, and

productivity performance using Guided coaching and ATLAS metric-based

individual feedback.

● Pulling Data for CPT and the only problem solve PA along with running floor for

the Pick to Rebin department

● Solving Dwells, Unscannable Shipments, tracking lost shipments. Deep diving in

rodeo in order to get more information about product cost, lost item, condition.

● Utilize data analysis tools to track pack and Rebin rates, identifying

opportunities for process improvement.

● Conduct daily stand-up meetings to address operational challenges and set

productivity goals.

● Manage and accurately code time for all associates, ensuring Time Off Task

(TOT) is cleared throughout the shift, resulting in true productivity rates being

reflected and maintaining 99% time-tracking accuracy.

● Collaborate with upper leadership to ensure the business needs are met by

implementing the plan given by the manager and Operations manager.

● Engaged Associates 1:1 to boost their confidence and remove barriers if any

during shifts to maintain the highest safety, quality, and productivity

performance driving our pack rate from 125 to an average of 145 and pick rate

from 230 to an average of 260 per hours

Ambassador

Learning Ambassador – Amazon

• Trained and supported new hires
• Improved employee performance, safety, and accuracy
• Assisted leadership by reporting issues and coaching associates

Assistant Manager of Meat Department

Skilled worker performing various tasks including maintenance, customer service, and special

projects

● Led a team of five associates using project management expertise.

● Project management focused on deadlines and adherence to budget constraints.

● Experienced with electric hand tools and ability to instruct others on site.

Mission Team Leader/Program Coordinator, Brazil

• Led planning and implementation of outreach projects, managing logistics, schedules, and team responsibilities.
• Assisted over five thousand refugees by using strategic decision-making to improve outreach effectiveness and resource utilization.
• Coordinated and supervised 10+ volunteers, ensuring alignment with organizational goals and effective execution of mission activities.