Sadie Bratos
Fleming Island,FL
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Loan Assistant effective at working with underwriters, mortgage companies and closing parties to facilitate smooth and efficient application process. Diligently gathers and checks documents, orders reports and maintains records. Highly organized and versed in multiple types of loans and application processes.
Overview
5
5
years of professional experience
Work History
Retail Manager
Circle T Cattle Co
05.2023 - 03.2024
- Increased sales by implementing effective merchandising strategies and optimized store layouts.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Developed staff training programs that resulted in improved product knowledge and enhanced selling skills.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Analyzed sales data to identify trends, adjust inventory levels accordingly, and maximize revenue opportunities.
- Established positive relationships with vendors, negotiated favorable terms, and ensured timely delivery of merchandise orders.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Coordinated special events such as holiday promotions or clearance sales to drive additional business.
- Controlled store inventory and reviewed cash handling and operations reports.
- Exhibited excellent people skills during interaction with employees and customers.
Pastry Chef
Campione Roman Kitchen
06.2021 - 04.2023
- Enhanced customer satisfaction by creating visually appealing and delicious pastries.
- Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
- Collaborated with the culinary team to create unique dessert offerings that complemented main dishes.
- Implemented efficient production techniques, reducing waste and improving overall pastry quality.
- Consistently met tight deadlines for special orders, ensuring client satisfaction and repeat business.
- Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
- Contributed to successful catering events by designing custom dessert menus tailored to specific client preferences.
- Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
Loan Assistant
Guild Mortgage Company
08.2020 - 05.2021
- Assisted in maintaining a high level of customer satisfaction by addressing concerns and providing timely responses to inquiries.
- Collaborated with Loan Officers to ensure accurate documentation and compliance with lending regulations.
- Reduced errors in loan applications through diligent review, data entry, and verification processes.
- Supported underwriting team by conducting thorough research on applicant credit history and financial status.
- Maintained organized records, facilitating efficient retrieval of information for audits and regulatory examinations.
- Coordinated with third-party vendors for appraisals, title searches, and other necessary reports required for loan approval.
- Managed multiple priorities simultaneously while consistently meeting deadlines for loan closings and disbursements.
Food Team Member
Airbnb
08.2019 - 06.2020
- Increased employee satisfaction by providing friendly service and accurate food preparation.
- Handled high-volume shifts with ease, managing multiple orders simultaneously without sacrificing accuracy or speed.
- Maintained open communication with coworkers, fostering a strong team atmosphere conducive to efficient operations.
- Provided support to fellow team members during peak hours, optimizing overall productivity levels.
- Contributed to menu development by offering suggestions based on customer preferences and feedback.
- Assisted in reducing food waste by closely monitoring inventory levels and rotating stock as needed.
- Ensured a clean and sanitary work environment by diligently following health and safety guidelines.
- Collaborated with team members to efficiently complete tasks, resulting in timely order fulfillment.
Education
Bachelor of Science - Criminal Justicce
University of North Florida
Jacksonville, FL05.2015
Skills
- Inventory Control
- Quality Assurance
- Business Development
- Visual Merchandising
- Loan Servicing
- Regulatory Compliance
- Document Verification
- Loan Processing
- Mortgage Knowledge
- Data Collection
- Employment Verification
Timeline
Retail Manager
Circle T Cattle Co
05.2023 - 03.2024
Pastry Chef
Campione Roman Kitchen
06.2021 - 04.2023
Loan Assistant
Guild Mortgage Company
08.2020 - 05.2021
Food Team Member
Airbnb
08.2019 - 06.2020
Bachelor of Science - Criminal Justicce
University of North Florida
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