Sadie Bruso
Fitchburg,MA
Summary
Highly skilled Fulfillment Specialist with deep understanding of industry processes and logistics. Possess strong organizational skills, ability to prioritize tasks efficiently, and manage inventory effectively. Demonstrated success in improving operational efficiency, reducing variances, and enhancing overall accuracy within position. Known for providing top-notch service and delivering on performance goals consistently.
Overview
10
10
years of professional experience
Work History
Fulfillment Specialist
Ethos Cannabis
Fitchburg, MA
03.2021 - Current
- Received and processed incoming orders, ensuring accuracy of data entry while using operating systems
- Filled customer orders in fast paced environment with speed while prioritizing accuracy
- Developed new processes to improve order fulfillment efficiency
- Comfortable and familiar with using METRC and Dutchie on a daily basis
- Trained new team members on job duties as well as regulations to remember
- Performed inventory cycle counting and identified discrepancies, investigating any variances fully
Key Holder
Journeys
Leominster, MA
11.2016 - 10.2020
- Mentored new team members to contribute to the store's positive culture
- Accepted and processed returns with accuracy
- Kept work areas clean and neat at all times
- Collaborated with management to determine key tasks and delegate to staff members.
- Prioritized and accomplished wide range of tasks each shift
- Updated computer inventory listings
- Prepared outgoing shipments
- Worked collaboratively in a fast paced team environment
- Stocked and replenished merchandise according to store merchandising layouts
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register
- Handled all customer relations issues in a gracious manner and in accordance with company policies
Teller
Workers' Credit Union
Gardner, MA
05.2018 - 01.2019
- Maintained a teller drawer to perform bank transactions
- Organized, stocked and maintained the teller window area
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit
- Rapidly and efficiently prepared customer and ATM cash and change orders
- Coordinated daily cash reconciliation at a high-volume location
- Maintained friendly and professional customer interactions
- Identified sales opportunities and referred customers to products that may benefit them best
- Maintained balancing record with accuracy
Team Member
Kmart
Fitchburg, MA
08.2015 - 09.2017
- Operated a cash register for cash, check and credit card transactions with accuracy
- Cleaned and organized the store, including the checkout desk and display
- Welcomed customers into the store
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms
- Assisted newly hired team members by explaining company procedures and safety requirements
Education
Some College (No Degree) - Social Services
Salem State University
Salem, MASome College (No Degree) - Human Services
Fitchburg State University
Fitchburg, MASkills
- Inventory Control
- Proficient in Computer Applications
- Effective Problem Solver
- Strong Interpersonal Skills
- Supportive Communicator
- Flexible Learner
- Precision in Work
- Prioritized Task Scheduling
Timeline
Fulfillment Specialist
Ethos Cannabis
03.2021 - Current
Teller
Workers' Credit Union
05.2018 - 01.2019
Key Holder
Journeys
11.2016 - 10.2020
Team Member
Kmart
08.2015 - 09.2017
Some College (No Degree) - Social Services
Salem State University
Some College (No Degree) - Human Services
Fitchburg State University