Sadie Davis
Bellingham,WA
Summary
I am a dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. The basis for many of the jobs that I have worked and succeeded in have been focused heavily on superior customer service. Making sure any and all customers leave the interaction feeling positive and happy with their experience. I am enthusiastic, professional, and approachable.
Overview
8
8
years of professional experience
Work History
MSR
North Coast Credit Union
Bellingham , WA
07.2022 - 04.2024
- Cashed and deposited customer checks, verified identification and checked account balances in accordance with policy.
- Ordered checks, placed stop payments and conducted additional special services for members
- Welcomed members and offered kind and quick service during entire transaction.
- Have begun opening new checking, savings and lines of credit for customer accounts. Also dealing with loan accounts taking payments and other services.
- Looked into and resolved member issues on personal savings, checking and lines of credit accounts, along with loans.
Cashier
Hardware Sales
Bellingham, WA
05.2020 - 12.2020
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer services.
Sales Associate
Walgreens
Bellingham, WA
05.2019 - 05.2020
- Helped customers find specific products, answered questions and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Engaged customers in friendly, professional dialogue to determine needs.
Cashier
Lowe's
Bellingham, WA
01.2018 - 09.2018
- Accepted cash and credit card payments, issued receipts and provided change.
- Learned roles of other departments to provide coverage and keep store operational.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.
Associate Manager
Spencer's Gifts
Bellingham, WA
11.2015 - 07.2017
- Oversaw daily operations, maintenance and administration of various properties.
- Handled responsibilities successfully upon our manager's absence.
- Managed new hire trainings and onboarding to keep employees aware of company policies and procedures.
- Leveraged skills and expert policy knowledge to find solutions to issues and promote positive conflict resolution.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Education
High School Diploma -
Squalicum High School
Bellingham, WA06.2014
Skills
- Exceptional customer service
- Reliable
- Customer assistance
- POS systems
- Cash management
- Staff mentoring
- Cash register operation
- Cash counting machine operations
- Cash drawer balancing
- Issue resolution
- Payment processing
- Money Transfer Systems
- Money Management
- Cash dispenser operation
- Safe and vault operation
Timeline
MSR
North Coast Credit Union
07.2022 - 04.2024
Cashier
Hardware Sales
05.2020 - 12.2020
Sales Associate
Walgreens
05.2019 - 05.2020
Cashier
Lowe's
01.2018 - 09.2018
Associate Manager
Spencer's Gifts
11.2015 - 07.2017
High School Diploma -
Squalicum High School