Sadie Davis
Lucerne Valley,CA
Summary
Compassionate Location Manager at a funeral home dedicated to providing exceptional service to families during their most challenging times. Expertise in coordinating seamless funeral services simplifies the planning process for grieving families, ensuring needs are met with care and sensitivity. Well-versed in various service plans and government-mandated documentation, facilitating a smooth experience for loved ones. Committed to helping families honor their loved ones with dignity and support throughout the entire journey.
Overview
8
8
years of professional experience
Work History
Location Manager
SCI Dignity Memorial Funeral Services
2025.05 - Current
Location Manager
SCI Dignity Memorial Funeral Services
2024.04 - 2025.05
- Cultivated focus on customer service and satisfaction with well-trained, empowered team.
- Managed multiple projects simultaneously, effectively prioritizing tasks and maintaining strict adherence to deadlines.
- Controlled location operational expenses and maintained budgets through balance of profit promotion and cost control.
- Built strong team through proactive recruitment and hiring strategies.
- Increased team productivity by providing clear communication of expectations and deadlines to all involved parties.
Funeral Arranger
Sunset Hills Mortuary
2018.07 - Current
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Secured and filed burial permits and made funeral arrangements.
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
- Communicated with insurance companies to secure death benefits for payment of services.
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
- Completed death certificates, burial permits and other legal documents for families.
- Coordinated transportation of remains between medical facilities, funeral home and burial locations.
- Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
- Helped families select funeral and burial details from range of available options.
- Arranged clergy, music and other service details for clients.
- Worked with cemeteries to schedule grave opening and closing.
- Managed timing of floral deliveries for multiple services per day.
Education
Medical Assistant - Medical Assisting
Westech College - Victorville
Skills
- Burial Coordination
- Advanced Arrangements
- Marketing for professional services
- Active Listening
- Community Assistance Knowledge
- Reading Comprehension
- Critical Thinking
- Customer Response
- Complex Problem-Solving
- Memorial Materials
- Time Management
- Paperwork Drafting
- Invoice Payment
- Proper Phone Etiquette
- Social Perceptiveness
- Client Service
- Knowledge of Software Program]
- Payment Collection
- Appointment Scheduling
- Legal Documentation
- Funeral Industry Regulations Knowledge
- Life Insurance Knowledge
- Obituary Writing
- Securing Permits
- Document Organization
- Creative Solutions
- Workload planning
- Team supervision
- Cultural awareness
Timeline
Location Manager
SCI Dignity Memorial Funeral Services
2025.05 - Current
Location Manager
SCI Dignity Memorial Funeral Services
2024.04 - 2025.05
Funeral Arranger
Sunset Hills Mortuary
2018.07 - Current
Medical Assistant - Medical Assisting
Westech College - Victorville