Sadie Dowd
Youngsville,NY
Summary
Adept at enhancing customer satisfaction and team efficiency, my tenure at Crumbl Cookies honed my food safety and sanitation skills, fostering my ability to be an active listener. Additionally, it gifted me with various techniques for decorating baked goods. My time at Bell Nursery gave me the skills to efficiently stock and handle plants of a wide variety while remaining cheery and passionate. Chick-fil-a allowed me to demonstrate excellence in kitchen equipment operation and customer service while helping me achieve significant positive feedback and operational success.
Overview
5
5
years of professional experience
Work History
Baker
Crumbl Cookies
01.2022 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
Plant Nursery Worker
Bell Nursery
05.2021 - 08.2021
- Demonstrated adaptability while working across diverse roles, including propagation, maintenance, retail support, and customer service functions as needed within the nursery setting.
- Maximized plant growth and vitality by carefully pruning, trimming, and shaping various species as needed.
- Facilitated efficient restocking processes by diligently unloading deliveries of new plants and supplies upon arrival.
- Reduced plant loss by promptly identifying pests or diseases and applying appropriate treatments.
- Assisted customers in selecting plants, providing personalized recommendations based on individual needs and preferences.
- Preserved accurate temperature levels within greenhouse to promote plant health.
Cashier
Chick-fil-A
01.2020 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Homeschooled
Youngsville, NC06.2022
Skills
- Team Player
- Customer Service
- Active listener
- Food safety and sanitation
- Food Safety
- Dough handling
- Product presentation
- Opening and closing duties
- Kitchen Equipment Operation
- Cake Decorating
- Holiday baking
- Allergen awareness
- Attention to Detail
- Oven Operation
Timeline
Baker
Crumbl Cookies
01.2022 - Current
Plant Nursery Worker
Bell Nursery
05.2021 - 08.2021
Cashier
Chick-fil-A
01.2020 - 01.2021
High School Diploma -
Homeschooled
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