Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sadie Flecher

West Middlesex,PA

Summary

Hardworking college student with experience in the service industry and contracting. Very persistent and willing to learn. Willing to work hard to get the job done. Strong leadership skills and works well in a team. Grew up playing sports and being active part of a team.

Overview

8
8
years of professional experience

Work History

Bartender

Cocoa's Pizza
10.2023 - Current
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Bartending has taught me how to make connections with people one on one and to treat everyone with respect.
  • Bartending has also taught a new type of responsibility as to not over serve costumers and know when to intervene in potentially poor situations.

Contractor Assistance

Flecher Handyman Services
08.2022 - Current
  • Improved project efficiency by streamlining communication channels and optimizing resource allocation.
  • Reduced client complaints by implementing a more effective customer service strategy.
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Worked on advertising and promoting business.
  • Worked long hours doing manual labor.
  • Learned many skills associating with contracting work.
  • Enjoyed working outdoor projects such as installing decks and patios.

Server

Middlesex Diner
05.2021 - 09.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Working as a server taught patience and kindness when interacting with the public.
  • Working a a server increases my ability to prioritize and multitask efficiently while working on multiple things at once.

Assistant Manager

Tri County Management (Mcdonald's)
11.2015 - 09.2023
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Trained in scheduling, hiring, inventory tracking, and banking.
  • Developed leadership skills and understanding through leadership training classs


Education

Bachelor of Science - Biology

Youngstown State University
Youngstown, OH
12.2024

Skills

  • Basic accounting
  • Payment Processing
  • Food Service
  • Lab Assistance
  • Inventory
  • Customer Service
  • Organizational ability
  • Staff Management
  • Complex Problem-Solving
  • Team training and development
  • Engaging personality
  • Strong multitasking

Accomplishments

Member of National Honors Society

Member of Rotary Club

Peer Tutor

Timeline

Bartender

Cocoa's Pizza
10.2023 - Current

Contractor Assistance

Flecher Handyman Services
08.2022 - Current

Server

Middlesex Diner
05.2021 - 09.2023

Assistant Manager

Tri County Management (Mcdonald's)
11.2015 - 09.2023

Bachelor of Science - Biology

Youngstown State University

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Sadie Flecher