Sadie Horne
Gouverneur,NY
Summary
Developed strong skills in fast-paced healthcare environment, excelling in client communication and data management. Seeking to transition into new field, leveraging abilities to coordinate, organize, and support various operational functions. Aiming to apply transferable skills to contribute effectively in different professional setting.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Document and Referral Specialist
Community Health Center Of The North Country
02.2024 - Current
- Obtained prior authorization for diagnostic imaging,
- Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
- Acted as a liaison between referring physicians and specialists, establishing trust and rapport through professionalism.
- Assisted patients in navigating insurance requirements, facilitating approval of necessary treatments.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
Patient Access Representative
Community Health Center Of The North Country
06.2023 - 02.2024
- Review charts for accuracy and completeness prior to patient visits.
- Monitor incoming calls from patients, physicians, or other healthcare providers while providing timely responses.
- Ensure compliance with all HIPAA regulations regarding patient privacy and confidentiality.
- Obtain signatures for financial responsibility and treatment procedures from patients or guardians.
- Managed scheduling of patients.
- Medical terminology knowledge.
Patient Representative
RRH Urgent Care
06.2022 - 06.2023
- Implemented effective problem-solving techniques to resolve diverse patient concerns promptly.
- Enhanced patient satisfaction by addressing concerns and providing compassionate assistance.
- Updated and verified patient demographics at every visit.
HHA-Home Health Aide
WNY Independent Living Inc.
01.2020 - 06.2022
- Assisted with activities of daily living including bathing, grooming, feeding, toileting and transferring of clients.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Offered companionship and emotional support to clients while assisting with daily tasks.
- Responsible for coordinating transportation for medical appointments as well as other errands for clients when needed.
Private Caregiver
Self Employed
10.2016 - 02.2020
- Monitored clients progress to report necessary changes.
- Worked to improve clients outlook and daily living through compassionate care.
- Assisted client with personal hygiene.
Resident Aide
Canton Enriched Housing
12.2015 - 07.2016
- Monitored clients progress to report necessary changes.
- Worked to improve clients outlook and daily living through compassionate care.
- Assisted client with personal hygiene.
- Dispensed and administered medication in keeping with Department of Health regulations.
- Continually monitored the safety and well being of the residents.
Store Manager
Fashion Kraze
04.2012 - 05.2013
- Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly.
- Resolved customers questions, issues and complaints.
- Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.
Education
High School Equivalency Diploma -
NYS Education Department
04.2012
Skills
- EpicCare software
- EClinicalWorks software
- Verbal and written communication
- Problem solving
- Team work
- Insurance verification
- Data entry proficiency
- Pre-authorizations
- HIPAA regulations
- Patient confidentiality
- Medical terminology
- Customer service
Certification
- Certified Home Health Aide
- Certified Personal Care Aide
- NYS Medication Administration Training
Timeline
Document and Referral Specialist
Community Health Center Of The North Country
02.2024 - Current
Patient Access Representative
Community Health Center Of The North Country
06.2023 - 02.2024
Patient Representative
RRH Urgent Care
06.2022 - 06.2023
HHA-Home Health Aide
WNY Independent Living Inc.
01.2020 - 06.2022
Private Caregiver
Self Employed
10.2016 - 02.2020
Resident Aide
Canton Enriched Housing
12.2015 - 07.2016
Store Manager
Fashion Kraze
04.2012 - 05.2013
High School Equivalency Diploma -
NYS Education Department
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