Sadie Jackson
Smyrna,TN
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Apparel Associate
Bargain Hunt
Antioch, TN
09.2023 - Current
- Performed daily inventory checks to ensure accurate product counts.
- Sorted, folded, and organized merchandise on the sales floor for optimal customer access.
- Maintained a clean and organized work area at all times.
- Inspected incoming shipments of apparel for quality assurance purposes.
Remote Customer Service Representive
Next Level Support
Murfreesboro, TN
04.2022 - 07.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Front End Manager
Hobby Lobby
Murfreesboro, TN
08.2018 - 12.2019
- Resolved technical issues related to the front end development process.
- Evaluated customer feedbacks and identified areas for improvement in product design.
- Participated actively in daily scrum meetings to review tasks assigned.
- Trained and managed a team of 5 front-end developers.
Education
Bachelor of Science - Criminal Justice
Daymar College - Owensboro
Owensboro, KY09-2015
Skills
- Legal knowledge
- Research/due diligence
- Confident
- Firearm Basic Training
- Verbal and written communication
- Multitasking
- Complaint Handling
- Organization
- Customer Service
- Team Management
- Attention to Detail
- Microsoft Word
- Microsoft Windows and Office
- Microsoft PowerPoint
- Calendar Management
- Medication Dispensing
- Hygiene standards
- Order Fulfillment
Certification
- Certified In Naloxone Training
References
References available upon request.
Timeline
Apparel Associate
Bargain Hunt
09.2023 - Current
Remote Customer Service Representive
Next Level Support
04.2022 - 07.2023
Front End Manager
Hobby Lobby
08.2018 - 12.2019
Bachelor of Science - Criminal Justice
Daymar College - Owensboro