Dedicated team trainer with expertise in customer service and food safety. Successfully mentored new employees, enhancing team performance and operational efficiency.
Overview
4
4
years of professional experience
Work History
Team Trainer
Culver's Restaurant
Bradenton
08.2025 - Current
Trained new team members on customer service standards and restaurant procedures.
Observed team performance to identify training needs, enhancing skill development.
Provided feedback to team members on service quality and operational tasks.
Trained employees on additional job positions to maintain coverage of roles.
Guided team members on best practices in customer service, fostering consistent service quality.
Instructed new team members on correct procedures for operations.
Led by example, upheld company policies and modeled desired behaviors for team adherence.
Team Member
Culver's Restaurant
Avon Park
01.2025 - 08.2025
Delivered exceptional customer service, enhancing guest satisfaction in a fast-paced dining environment.
Operated kitchen equipment and adhered to food safety standards.
Coordinated with team members to achieve timely order preparation, improving overall service efficiency.
Maintained cleanliness and organization of workstations and dining areas.
Processed customer transactions accurately at the point of sale.