SADIE LEE
Brooklyn,US
Summary
Detail-oriented professional with a proven track record in executing tasks while maintaining a clean, safe, and therapeutic environment. Exceptional interpersonal and communication skills facilitate effective collaboration with multidisciplinary teams, fostering a cohesive approach to client care. Committed to providing compassionate support that enhances overall client well-being, consistently striving to exceed expectations in service delivery. Passionate about positively contributing to team dynamics and client outcomes in any setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Activity Assistant/Bus Driver
The Sheridan
Severna Park, MD
08.2024 - Current
- Provided instructions and assistance for activities such as games, arts and crafts, exercises and cooking/baking programs, etc.
- Developed positive relationships with residents, ensuring a welcoming and inclusive atmosphere.
- Updated electronic and written activity logs to ensure quality standards are met.
- Collaborated with healthcare staff to assess residents’ needs and create personalized activity plans.
- Trained and supervised volunteers, enhancing team efficiency and program delivery.
- Safely transported residents to and from grocery outings, dr appointments, lunch outings and other destinations.
- Maintained a clean and organized bus environment, including securing wheelchairs and assistive devices as needed.
- Conducted pre-trip and post-trip inspections of the bus, reporting any maintenance issues or safety concerns.
Activity Assistant/Bus Driver
The Sheridan
Severna Park, MD
08.2024 - 04.2026
- Facilitated instruction and support for activities including games, arts and crafts, and cooking/baking programs.
- Cultivated positive relationships with residents to foster a welcoming and inclusive community.
- Updated and maintained electronic and written activity logs to ensure compliance with quality benchmarks.
- Worked alongside healthcare professionals to identify residents' requirements and develop customized activity strategies.
- Directed training and supervision of volunteers to optimize team efficiency and program delivery.
- Managed transportation logistics for residents, providing reliable and secure travel to grocery shopping, healthcare visits, and recreational activities.
- Ensured cleanliness and organization of bus environment to enhance resident service quality.
- Monitored and implemented safety measures for effective wheelchair securement and proper utilization of wheelchair lift.
- Executed comprehensive pre-trip and post-trip inspections of buses, identifying and documenting maintenance issues and safety concerns.
Office secretary
Fairfax Realty
Glen Burnie, MD
09.2023 - 07.2024
- Customer service, answering phones, assisting with contracts and mail.
- Responsible for all aspects regarding renting out units, typing up contracts, billing, keys, all contacts, and service.
- Responsible for billing and customer service towards business attendants.
- Recorded appointments and updated calendars.
- Work with brokers and housing campaigns.
- Performed general office tasks such as filing as directed by V.P. of sales.
Office Secretary
Fairfax Realty
Glen Burnie, MD
09.2023 - 07.2024
- Assisted customers by answering phone inquiries. Supported contract management processes. Handled mail distribution efficiently.
- Assisted in managing rental unit operations by preparing contracts and processing billing. Coordinated key distribution and maintained communication with tenants and service providers. Supported overall rental management tasks to ensure smooth operations.
- Facilitated accurate billing and provided responsive customer service to enhance satisfaction among business attendants.
- Recorded appointments and updated calendars.
- Work with brokers and housing campaigns.
- Performed general office tasks such as filing as directed by V.P. of sales.
Education
Bachelor of Arts - Psychology
UMBC University Center
Baltimore, MDSkills
- Quick learner
- Engaged listening skills
- Effective time management
- Commitment to ethical standards
- Effective problem resolution
- Strong work ethic
- Consistent patience
- Patient-centered care
- Cultural awareness
- Leadership qualities
- Customer service
Certification
- First Aide Certification, American Red Cross, Valid Until 2/11/2027
- Basic life support certification, American Red Cross, Valid until 10/31/2027
Timeline
Activity Assistant/Bus Driver
The Sheridan
08.2024 - Current
Activity Assistant/Bus Driver
The Sheridan
08.2024 - 04.2026
Office secretary
Fairfax Realty
09.2023 - 07.2024
Office Secretary
Fairfax Realty
09.2023 - 07.2024
Bachelor of Arts - Psychology
UMBC University Center