Sadie Offenstein
Calhoun,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated to continue learning and growing. Excellent customer service.
Overview
12
12
years of professional experience
Work History
Sales Associate
Home Depot
01.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining continual education of product knowledge.
Courier/Delivery Driver
FedEx Express
10.2021 - 08.2023
- Delivery of packages to rural locations in GA, NC, and eastern TN in a company vehicle.
- Enhanced customer satisfaction through timely deliveries, organization, and professional communication with clients.
- Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
Delivery Driver
EatStreet/ Door Dash
07.2020 - 10.2021
- Excellent driving skills, attention to detail, alertness, and customer service.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Bookkeeper
Self Employed
09.2019 - 09.2020
- Prepared and organized all tax documentation/ receipts for small lawn care/ snow removal company
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency. (MS Access)
Administrative Specialist- Development
Rawhide Boys Ranch
08.2018 - 10.2019
- Administrative duties, processing all incoming financial donations, and mailing thank you letters
- Account maintenance in database for donors, first point of contact, and special projects for all department managers; planned giving, annual giving, grants, events, and major gifts
- Wrote procedures for role.
- Lead a committee which organized events across the campus.
- Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
Head Teller- Corporate Office
Community First Credit Union
03.2012 - 06.2017
- Roles within company: Teller, Vault Teller, Assistant Head Teller, and Head Teller.
- Supervision of a team of 13 at corporate office, oversaw teller line operations, assisted with situations with members via phone and in person.
- Balanced vaults, ATM, and monthly branch balancing.
- Handled all cash orders and deposits with FED.
- Created weekly schedule, secured and maintained retention records.
- Monthly one on one meetings with team; coached team members on professional goals.
- Trained incoming tellers/ assistants/ head tellers for all branches of CFCU at the corporate branch.
- Performed audits of other branches with VP of Operations, assisted other Head tellers in problem solving, answering questions, additional training from corporate office.
- Attended special project groups in the development or new procedures, new equipment and training.
Education
Accounting- Not Complete - Accounting And Business Management
Fox Valley Technical College
Oshkosh, WI2007
Business- Not Complete - Business
University of Wisconsin Oshkosh
Oshkosh, WI05.2006
Diploma -
Seymour High School
Seymour, WI05.2003
Skills
- Exceptional Customer Service (20 years)
- Receptionist (1 year)
- Retail Sales (1 year)
- Bookkeeping (2 years)
- Banking (8 years)
- Problem-Solving
- Time Management
- Building Rapport
Timeline
Sales Associate
Home Depot
01.2023 - Current
Courier/Delivery Driver
FedEx Express
10.2021 - 08.2023
Delivery Driver
EatStreet/ Door Dash
07.2020 - 10.2021
Bookkeeper
Self Employed
09.2019 - 09.2020
Administrative Specialist- Development
Rawhide Boys Ranch
08.2018 - 10.2019
Head Teller- Corporate Office
Community First Credit Union
03.2012 - 06.2017
Accounting- Not Complete - Accounting And Business Management
Fox Valley Technical College
Business- Not Complete - Business
University of Wisconsin Oshkosh
Diploma -
Seymour High School
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