Sadie Randall
Umatilla,FL
Summary
Motivated professional capable of building productive relationships, resolving complex issues and winning customer loyalty. Bringing six-year background in maintaining customer satisfaction and contributing to company success.
Overview
17
17
years of professional experience
Work History
Career Break
Self
09.2015 - Current
Suspended my employment to raise my three children until they began kindergarten.
Referral Coordinator
Jewett Orthopaedic Clinic
Winter Park, FL
02.2015 - 09.2015
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Weighed patient need, provider availability and insurance coverage to determine optimal scheduling.
- Preserved and prepared reports and treatment records.
Customer Service Specialist
Publix Super Markets
Eustis, FL
09.2009 - 02.2015
- Carried out opening and closing functions to meet operational needs underpinning strong customer service.
- Provided customers with detailed information on services and materials.
Education
Associate of Arts -
Lake-Sumter State College
Leesburg, FL12-2024
High School Diploma -
Tavares High School
Tavares, FL06-2011
Skills
- POS systems
- Customer assistance
- Clerical support
- Patient scheduling
- Multi-line phone systems
Timeline
Career Break
Self
09.2015 - Current
Referral Coordinator
Jewett Orthopaedic Clinic
02.2015 - 09.2015
Customer Service Specialist
Publix Super Markets
09.2009 - 02.2015
Associate of Arts -
Lake-Sumter State College
High School Diploma -
Tavares High School